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Screen smears when scrolling

Posted

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling

Chosen solution

hi guywebster, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
Read this answer in context 4

Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.17
  • Amazon MP3 Downloader Plugin 1.0.17
  • Citrix Online App Detector Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.3.1 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 23.0 r0
  • 5.1.41212.0
  • Unity Player 2.6.1f3
  • iTunes Detector Plug-in

Application

  • Firefox 49.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Norton Identity Safe 2016.7.0.62 ({C1A2A613-35F1-4FCF-B27F-2840527B6556}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G41 Express Chipset
  • adapterDescription2:
  • adapterDeviceID: 0x2e32
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2a8c103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 8-25-2010
  • driverDate2:
  • driverVersion: 8.15.10.2202
  • driverVersion2:
  • failures: [u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780', u'[GFX1-]: (LF) CompositorD3D9::CreateRenderTargetFromSource: Failed to update texture Error code: 2289436780']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_BUG_1116812', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'ApzWheelInput': 1}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) G41 Express Chipset Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Helpful Reply

guywebster said

When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling


You gotta fix this ASAP

''guywebster [[#question-1142425|said]]'' <blockquote> When I scroll down a webpage it is first OK then the stuff on the screen is a smear in the direction I am scrolling </blockquote> You gotta fix this ASAP
philipp
  • Top 25 Contributor
  • Moderator
5353 solutions 23644 answers

Chosen Solution

hi guywebster, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
hi guywebster, please try if the following can solve the problem: * enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) * search for the preference named '''layers.allow-d3d9-fallback''' * double-click it and change its value to '''false''' * then restart the browser once...

Question owner

THANKS!

THANKS!