X
Tap here to go to the mobile version of the site.

Support Forum

Reporting: Jason Savard - The Green Programmer forced Webmail Ad Blocker extension install on my FireFox Browser

Posted

I was watching Netflix in a single FireFox tab (no new tabs were open), fell asleep, woke up, and there was a new tab open that thanked me for (supposedly) installing this extesnion. I check the Add-ons Manager and it had been installed as an add-on into my FireFox Browser without my knowledge or permission. I live alone, no one was visiting, and my cats aren't -that- savvy! Ha!

There is no excuse for this. Please ban this Jason Savard creep by every means possible, including by his computer's IP address, any smart devices he uses, etc. If you're able to track down his ISP, please report his activities to them, as this kind of activity is illegal and likely against his ISP's policies.

Please also include a reporting system in your Add-ons/Extensions page, or include a "Report Abuse" link on the pages for each extension that FireFox users come up with. I'm not happy about having to "post a question" in order to communicate this problem to you.

PS. I have tried to upload a screen shot of what I saw when I first woke up, however, your image uploading tool is not working. It pretends to upload a file, but even at a high upload speed for my ISP, it can't handle a simple .jpg screen shot (1400 x 900 dpi on a 17" screen). Please fix this issue as well. If you want the screen shot, please email me so I can reply to that email with the .jpg screen shot file. I'm not going to sit here forever waiting for some silly uploading-in-progress icon to never change to "Done" or whatever.

I was watching Netflix in a single FireFox tab (no new tabs were open), fell asleep, woke up, and there was a new tab open that thanked me for (supposedly) installing this extesnion. I check the Add-ons Manager and it had been installed as an add-on into my FireFox Browser without my knowledge or permission. I live alone, no one was visiting, and my cats aren't -that- savvy! Ha! There is no excuse for this. Please ban this Jason Savard creep by every means possible, including by his computer's IP address, any smart devices he uses, etc. If you're able to track down his ISP, please report his activities to them, as this kind of activity is illegal and likely against his ISP's policies. Please also include a reporting system in your Add-ons/Extensions page, or include a "Report Abuse" link on the pages for each extension that FireFox users come up with. I'm not happy about having to "post a question" in order to communicate this problem to you. PS. I have tried to upload a screen shot of what I saw when I first woke up, however, your image uploading tool is not working. It pretends to upload a file, but even at a high upload speed for my ISP, it can't handle a simple .jpg screen shot (1400 x 900 dpi on a 17" screen). Please fix this issue as well. If you want the screen shot, please email me so I can reply to that email with the .jpg screen shot file. I'm not going to sit here forever waiting for some silly uploading-in-progress icon to never change to "Done" or whatever.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • DivX Web Player version 3.5.5.3
  • DivX VOD Helper Plug-in
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.102.2 for Mozilla browsers
  • 1,2,1,2044
  • RingCentral launcher plugin - 3.5.0
  • Shockwave Flash 22.0 r0
  • 5.1.41212.0
  • VLC media player Web Plugin
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

You are right to report this.

Type about:preferences#security<enter> in the address bar.

Under General, turn on Warn me when sites try to install add-ons Press the Exceptions button to the far right to allow wanted installs.

You are right to report this. Type ''' about:preferences#security'''<enter> in the address bar. Under '''General,''' turn on '''Warn me when sites try to install add-ons''' Press the '''Exceptions''' button to the far right to allow wanted installs.
jscher2000
  • Top 10 Contributor
8643 solutions 70721 answers

You can attach the screenshot to a reply: https://support.mozilla.org/questions/1136829#question-reply

Are you sure you didn't have it before? There was a bug in the last update to the extension that made it appear to be a new install: https://jasonsavard.com/forum/discussion/2770/install-webpage-displaying-uncommanded-on-firefox-xp

You can attach the screenshot to a reply: https://support.mozilla.org/questions/1136829#question-reply Are you sure you didn't have it before? There was a bug in the last update to the extension that made it appear to be a new install: https://jasonsavard.com/forum/discussion/2770/install-webpage-displaying-uncommanded-on-firefox-xp
jscher2000
  • Top 10 Contributor
8643 solutions 70721 answers

Also, there is a "Report abuse" link below the "Write a Review" button in the right column: https://addons.mozilla.org/firefox/addon/webmail-ad-blocker/

Also, there is a "Report abuse" link below the "Write a Review" button in the right column: https://addons.mozilla.org/firefox/addon/webmail-ad-blocker/

Question owner

jscher2000 said

Also, there is a "Report abuse" link below the "Write a Review" button in the right column: https://addons.mozilla.org/firefox/addon/webmail-ad-blocker/

jscher2000 said

You can attach the screenshot to a reply: https://support.mozilla.org/questions/1136829#question-reply Are you sure you didn't have it before? There was a bug in the last update to the extension that made it appear to be a new install: https://jasonsavard.com/forum/discussion/2770/install-webpage-displaying-uncommanded-on-firefox-xp

FredMcD said

You are right to report this. Type about:preferences#security<enter> in the address bar. Under General, turn on Warn me when sites try to install add-ons Press the Exceptions button to the far right to allow wanted installs.

First of all, I want to thank each of you for your fast responses! I appreciate the help offered. Thanks to you, I have now reported the incident properly, and it looks like the screen shot upload is working now, so I'm doing that here.

Just an update. My preferences were already set as suggested by FredMcD up there, so somehow, this was all circumvented by Jason Savard. I do not know this person nor how they gained control over my computer to be able to do this, but it obviously reveals some kind of serious security flaw in the FireFox browser. I don't imagine that I somehow was "sleep tapping" on my touchpad, and it would take a lot of intention and knowledge on the part of anyone trying to physically do this on my computer! I'm the only one here, so I know it wasn't done "in house."

I also have no recollection of ever having that add-on in the past. I don't recognize it's icon or the name nor the text of the post for it. I don't remember specifically searching for that kind of add-on for FireFox in the past, either. So, I don't think that was it.

Again, thank you for all your quick, helpful responses, FredMcD and jscher2000! LLAP

''jscher2000 [[#answer-911712|said]]'' <blockquote> Also, there is a "Report abuse" link below the "Write a Review" button in the right column: https://addons.mozilla.org/firefox/addon/webmail-ad-blocker/ </blockquote> ''jscher2000 [[#answer-911711|said]]'' <blockquote> You can attach the screenshot to a reply: https://support.mozilla.org/questions/1136829#question-reply Are you sure you didn't have it before? There was a bug in the last update to the extension that made it appear to be a new install: https://jasonsavard.com/forum/discussion/2770/install-webpage-displaying-uncommanded-on-firefox-xp </blockquote> ''FredMcD [[#answer-911678|said]]'' <blockquote> You are right to report this. Type ''' about:preferences#security'''<enter> in the address bar. Under '''General,''' turn on '''Warn me when sites try to install add-ons''' Press the '''Exceptions''' button to the far right to allow wanted installs. </blockquote> First of all, I want to thank each of you for your fast responses! I appreciate the help offered. Thanks to you, I have now reported the incident properly, and it looks like the screen shot upload is working now, so I'm doing that here. Just an update. My preferences were already set as suggested by FredMcD up there, so somehow, this was all circumvented by Jason Savard. I do not know this person nor how they gained control over my computer to be able to do this, but it obviously reveals some kind of serious security flaw in the FireFox browser. I don't imagine that I somehow was "sleep tapping" on my touchpad, and it would take a lot of intention and knowledge on the part of anyone trying to physically do this on my computer! I'm the only one here, so I know it wasn't done "in house." I also have no recollection of ever having that add-on in the past. I don't recognize it's icon or the name nor the text of the post for it. I don't remember specifically searching for that kind of add-on for FireFox in the past, either. So, I don't think that was it. Again, thank you for all your quick, helpful responses, FredMcD and jscher2000! LLAP