X
Tap here to go to the mobile version of the site.

Support Forum

I have just installed Firefox on Win 10 and keep getting this message each time I install ;Detected object (file) disinfected. from Kaspersky

Posted

Hi I have just installed Firefox on Win 10 and keep getting this message below each time I install from Kaspersky Total

I have uninstalled and installed 4 times now and keep getting the same

I have used Thunderbird for years and is great, I also have never had any problems with Firefox until I installed Win 10 from a clean drive

This is what I keep getting within a shrt few hours of installing it and then vanishes off my desktop and have to install again

13.06.2016 09.48.32;Detected object (file) disinfected.;C:\Users\Public\Desktop\Mozilla Firefox.lnk;Windows Explorer;C:\Users\Public\Desktop\Mozilla Firefox.lnk;06/13/2016 09:48:32;HEUR:Trojan.WinLNK.StartPage.gena

13.06.2016 09.48.32;Detected object (file) moved to Quarantine.;C:\Users\Public\Desktop\Mozilla Firefox.lnk;Windows Explorer;C:\Users\Public\Desktop\Mozilla Firefox.lnk;06/13/2016 09:48:32;HEUR:Trojan.WinLNK.StartPage.gena

How do I overcome this problem as I hate the Microsoft Edge in Win 10 ?

Cheers billa14

Hi I have just installed Firefox on Win 10 and keep getting this message below each time I install from Kaspersky Total I have uninstalled and installed 4 times now and keep getting the same I have used Thunderbird for years and is great, I also have never had any problems with Firefox until I installed Win 10 from a clean drive This is what I keep getting within a shrt few hours of installing it and then vanishes off my desktop and have to install again 13.06.2016 09.48.32;Detected object (file) disinfected.;C:\Users\Public\Desktop\Mozilla Firefox.lnk;Windows Explorer;C:\Users\Public\Desktop\Mozilla Firefox.lnk;06/13/2016 09:48:32;HEUR:Trojan.WinLNK.StartPage.gena 13.06.2016 09.48.32;Detected object (file) moved to Quarantine.;C:\Users\Public\Desktop\Mozilla Firefox.lnk;Windows Explorer;C:\Users\Public\Desktop\Mozilla Firefox.lnk;06/13/2016 09:48:32;HEUR:Trojan.WinLNK.StartPage.gena How do I overcome this problem as I hate the Microsoft Edge in Win 10 ? Cheers billa14

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.16.20045
  • Google Update
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 21.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

More Information

FredMcD
  • Top 10 Contributor
4220 solutions 58906 answers

I don't know Kaspersky, but it looks like something about the Firefox shortcut on your desktop bothers it. C:\Users\Public\Desktop\Mozilla Firefox.lnk Remove the shortcuts.

I don't know Kaspersky, but it looks like something about the Firefox shortcut on your desktop bothers it. '''''C:\Users\Public\Desktop\Mozilla Firefox.lnk''''' Remove the shortcuts.