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Firefox can't connect to Google.com

Posted

Firefox 46.0.1, Power Mac 3.0, OS X Yosemite It is possible to connect to any other site, but not to google.com

I already followed some tips found in this forum: -Delete recent history -No proxy option -Refresh Firefox -Uninstall/Install

After I delete recent history it can connect to google.com, but once the history entries start to increase (after two or three times I make a search with google.com) the tabs says "Connecting..." and the bottom status bar "Waiting for www.google.com... but nothing happens.

I can search with Yahoo.com or go to any other site, but not google.com (Firefox) I have Google Chrome and Safari installed and I don´t have any connection problems with them I can ping to google.com:

  21 packets transmitted, 21 packets received, 0.0% packet loss
  round-trip min/avg/max/stddev = 17.620/17.834/18.292/0.148 ms
Firefox 46.0.1, Power Mac 3.0, OS X Yosemite It is possible to connect to any other site, but not to google.com I already followed some tips found in this forum: -Delete recent history -No proxy option -Refresh Firefox -Uninstall/Install After I delete recent history it can connect to google.com, but once the history entries start to increase (after two or three times I make a search with google.com) the tabs says "Connecting..." and the bottom status bar "Waiting for www.google.com... but nothing happens. I can search with Yahoo.com or go to any other site, but not google.com (Firefox) I have Google Chrome and Safari installed and I don´t have any connection problems with them I can ping to google.com: 21 packets transmitted, 21 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 17.620/17.834/18.292/0.148 ms

Additional System Details

Installed Plug-ins

OpenH264 Video Codec provided by Cisco Systems, Inc.

   File: 1.5.3
   Path: ....gmp-gmpopenh264/1.5.3
   Version: 1.5.3
   State: Enabled
   This plugin is automatically installed by Mozilla to comply with the WebRTC specification and to enable WebRTC calls with devices that require the H.264 video codec. Visit http://www.openh264.org/ to view the codec source code and learn more about the implementation.

MIME Type Description Suffixes iPhotoPhotocast

   File: iPhotoPhotocast.plugin
   Path: /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
   Version: 7.0
   State: Enabled
   iPhoto6

MIME Type Description Suffixes application/photo iPhoto 700 Silverlight Plug-In

   File: Silverlight.plugin
   Path: /Library/Internet Plug-Ins/Silverlight.plugin
   Version: 4.0.60831.0
   State: Disabled (STATE_SOFTBLOCKED)
   4.0.60831.0

MIME Type Description Suffixes application/x-silverlight Microsoft Silverlight xaml application/x-silverlight-2 Microsoft Silverlight xaml LogMeIn Plugin 1.0.0.730

   File: LogMeIn.plugin
   Path: /Library/Internet Plug-Ins/LogMeIn.plugin
   Version: 1.0.730
   State: Enabled
   LogMeIn remote control components

MIME Type Description Suffixes application/x-3amlabs-rafiletransfer File Transfer application/x-3amlabs-raversion Version application/x-3amlabs-raremotecontrol Remote Control application/x-3amlabs-raperfview Performance Viewer Google Earth Plug-in

   File: Google Earth Web Plug-in.plugin
   Path: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
   Version: 7.1
   State: Enabled
   The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.

MIME Type Description Suffixes application/geplugin Google Earth browser plugin Default Browser Helper

   File: Default Browser.plugin
   Path: /Library/Internet Plug-Ins/Default Browser.plugin
   Version: 600
   State: Enabled
   Provides information about the default web browser

MIME Type Description Suffixes application/apple-default-browser Provides information about the default web browser QuickTime Plug-in 7.7.3

   File: QuickTime Plugin.plugin
   Path: /Library/Internet Plug-Ins/QuickTime Plugin.plugin
   Version: 7.7.3
   State: Enabled
   The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158896 answers

What security software do you have?

Did you make sure that your security software isn't blocking access?

You can also check for malware.

What security software do you have? Did you make sure that your security software isn't blocking access? You can also check for malware. *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Question owner

I don´t have an antivirus installed. If I restart Firefox I can go to google.com once, just once, after that, the same: "Connecting..." and "Waiting for www.google.com..." and nothing again.

I don´t have an antivirus installed. If I restart Firefox I can go to google.com once, just once, after that, the same: "Connecting..." and "Waiting for www.google.com..." and nothing again.
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158896 answers

Did you try to search for malware?


Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Did you try to search for malware? ---- Create a new profile to test if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Question owner

Thanks for your replies. I tried the creating a new profile suggestion, but nothing worked. I gave up. I'm giving Vivaldi a chance right now.

Thanks for your replies. I tried the creating a new profile suggestion, but nothing worked. I gave up. I'm giving Vivaldi a chance right now.
FredMcD
  • Top 10 Contributor
4267 solutions 59838 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
leseek 0 solutions 1 answers

The problem still there (

The problem still there (
FredMcD
  • Top 10 Contributor
4267 solutions 59838 answers

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''