Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Canada Post's epost website does not allow me to change my primary phone number in the profile settings. I cannot save any changes. How do I fix this problem?

more options

When I click on "Save", epost will not save the changes to my primary phone number. Nothing happens.

When I click on "Save", epost will not save the changes to my primary phone number. Nothing happens.

Chosen solution

I solved this problem, but I used Microsoft Edge instead.

Read this answer in context 👍 0

All Replies (2)

more options

Contact the website support. The problem may be theirs.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

Chosen Solution

I solved this problem, but I used Microsoft Edge instead.