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Everytime I open FF I am asked if I want to change my home page

Posted

A few days a go I changed my home page. Now, every time I open FF, I am asked if I get "FF Homepage Notification" and I am asked if I want to revert to my old HP or stay with the new. The box says "Distributed by Mindspark Interactive Network, Inc." and "VideoDownloadConverterToolbar". The Video etc is not checked in View/Toolbars. It seems to be something new. BTW, the HP changed to the International NY Times, which I did not (knowingly) choose. I have tried to go back to the regular NY Times and keep getting the MSG. I changed my default to another newspaper and still get the MSG.

What am I doing wrong? Thanks in advance for the help!

A few days a go I changed my home page. Now, every time I open FF, I am asked if I get "FF Homepage Notification" and I am asked if I want to revert to my old HP or stay with the new. The box says "Distributed by Mindspark Interactive Network, Inc." and "VideoDownloadConverterToolbar". The Video etc is not checked in View/Toolbars. It seems to be something new. BTW, the HP changed to the International NY Times, which I did not (knowingly) choose. I have tried to go back to the regular NY Times and keep getting the MSG. I changed my default to another newspaper and still get the MSG. What am I doing wrong? Thanks in advance for the help!

Chosen solution

Your System Delete list shows the VideoDownloadConverter extension, so if the name of that extension is shown in that alert then it is likely that this extension is causing it.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.73.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 20.0 r0

Application

  • Firefox 44.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
  • Support URL: https://support.mozilla.org/1/firefox/44.0.2/WINNT/en-US/

Extensions

  • VideoDownloadConverter 7.38.8.56543 (_4zMembers_@www.videodownloadconverter.com)
  • Norton Identity Safe 2016.5.6.90 ({C1A2A613-35F1-4FCF-B27F-2840527B6556}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 520
  • adapterDescription2:
  • adapterDeviceID: 0x1916
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 06fd1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 7-17-2015
  • driverDate2:
  • driverVersion: 10.18.15.4256
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158915 answers

Chosen Solution

Your System Delete list shows the VideoDownloadConverter extension, so if the name of that extension is shown in that alert then it is likely that this extension is causing it.

Your System Delete list shows the VideoDownloadConverter extension, so if the name of that extension is shown in that alert then it is likely that this extension is causing it. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
nytimes 0 solutions 1 answers

I have the same problem. When I connect to my homepage I am asked to connect to my new homepage- yes or no. At the bottom of the post in one corner it says mindspark & the other corner it says on line map finder. It is very annoying. How do I delete this.

I have the same problem. When I connect to my homepage I am asked to connect to my new homepage- yes or no. At the bottom of the post in one corner it says mindspark & the other corner it says on line map finder. It is very annoying. How do I delete this.
cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158915 answers

Hi johnhellyson

Did you check your extensions if you have any installed?

You can check in "Windows Control Panel > Programs" for recently installed programs to see if any suspicious software (Conduit, Search Protect) shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • Click the Installed column to sort by this heading

See also:

Hi johnhellyson Did you check your extensions if you have any installed? You can check in "Windows Control Panel > Programs" for recently installed programs to see if any suspicious software (Conduit, Search Protect) shows up. *Control Panel > Programs > Programs and Features > Uninstall or change a program *Click the Installed column to sort by this heading See also: *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware