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I have the latest adobe and firefox installed. But the flash player doesn't work on my Mozilla browser. It works on Google Chrome and Explorer thou.

  • 16 replies
  • 1 has this problem
  • 44 views
  • Last reply by cor-el

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Please tell me how to fix this. I've been mozilla user for a decade now, and I don't wanna switch to other browsers but this problem is really annoying.

All Replies (16)

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Tried it all, still doesn't work :(

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Try to uninstall the current Flash player version and (re)install the latest Flash version.

See this about uninstalling Flash players:

Note that this will remove all installed Flash players.

You can find the latest Flash player versions for Firefox on this page:

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Flash Player Version Version: 20.0.0.306
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict. Install the ’’’plugin’’’ only. Not the ’’’active_x’’’.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Still nothing :/

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Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.


Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.


https://support.mozilla.org/en-US/kb/update-firefox-latest-version 44.0.2

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Checked it, everything is fine there. Allowed. Still not working : / Im pissed! About to uninstall Firefox for good.

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Are you sure that the Shockwave Flash plugin is used and not the HTML5 media player?

You can check via the right-click context menu of the player area what kind of media player is used. A Flash based player shows a context menu with the Flash version.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

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Still doesnt work.

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can you describe "does not work" in more detail?

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Example, i wanna watch episode of south park...

http://southpark.cc.com/full-episodes/s19e10-pc-principal-final-justice

Only see black window.

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I have the same problem. But my download managers show the file is there. A workaround is to download the file, then play it.

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That website uses for me the HTML5 media player and not the Shockwave Flash plugin.

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"

Try to enable third-party cookies temporarily to see if that helps.