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Getting error message: https://as.vox.com says: font is not available. ?????

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

erosahn
erosahn
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Especially when on Yahoo mail, screen greys and the above error message pops up. Yahoo says it's a Firefox issue :-)

Especially when on Yahoo mail, screen greys and the above error message pops up. Yahoo says it's a Firefox issue :-)

All Replies (2)

guigs
guigs
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Its looking for a font that might be pointing to a folder or font that is not default on the computer??

I cannot load the url currently, however for more developer help like this, tag it with compatibility in stackoverflow.com. There you can get more expert help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The site loads for me with the http protocol (https doesn't work).

There are fonts loaded from this server if I check the Network Monitor for fonts.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from websites that cause problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window