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in search form space is converted in %20 - Firefox 42 and above

  • 6 replies
  • 1 has this problem
  • Last reply by enrico8

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With Firefox 42 and above, in a our internal web page in a search form we fill it with surname space name of our clients but when we click on th search button the space is converted in %20 and the search results are none. With earlier versions of Firefox this problem does not occur.

All Replies (6)

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I posted a video on youtube to explain my problem: (please select full screen and 1080p resolution)

Modified by enrico8

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The video is so small, you can't see anything. Does this happen at one site, or other sites also? Please provide a public like to the site.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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On youtube set the video to fullscreen and 1080p resolution and you can see everithing. I have this problem only in a specific intranet site, with earlier versions of Firefox (for example Firefox ESR 38) the problem is not present.

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No solution for this issue? I don't want to come back to Internet Explorer in my company!

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This forum isn't the appropriate place for developer support. It is intended for user Firefox support. Please see this KB article.

Looks like a 'problem' created by the search coding used for that page. If you could provide a link to that page someone here might be able to help you.

Or post the code involved for that search field at the Mozilla Pastebin, as a sample 'webpage' that does what that live page does. That would allow us to see first hand what the issue is and maybe come up with a suggested fix.