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I disable some of my add-ons and restart firefox and then they re-enable themselves. How can I permanently disable them?

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  • Last reply by sdsoft

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The add-ons "Safe Money," "Virtual Keyboard," which are both by kaspersky will not stay disabled in firefox. I go to my add-ons to disable them and then restart firefox to have the disable take effect only to find out that they re-enabled themselves. Is there anything I can do to fix this?

The add-ons "Safe Money," "Virtual Keyboard," which are both by kaspersky will not stay disabled in firefox. I go to my add-ons to disable them and then restart firefox to have the disable take effect only to find out that they re-enabled themselves. Is there anything I can do to fix this?

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Hello There!

1. First right click the K in the WINDOWS toolbar (near system clock), 2.select "Settings". 3.Click on "Protection". 4.Click on "Web Anti-Virus". 5.Click on "Advanced Settings". 6.UNCHECK "Automatically activate application plug-ins in all web browsers". 7.start your firefox browser. 8.Click on the three lines which is your Menu (top right). 9.Click on "Add-ons" from here find the Kaspersky Virtual Keyboard and Safe Money. 10.Select "Disable" for each one and then "Restart now".


The first 6 steps might be slightly different depending on the Kasperksy version you are using.