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How do I access the ActiveX settings?

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When attempting to use a downloaded program on my desktop, the following error message appears. How do I correct? Sorry, your browser's ActiveX settings are preventing detection of Laser App

When attempting to use a downloaded program on my desktop, the following error message appears. How do I correct? Sorry, your browser's ActiveX settings are preventing detection of Laser App

Chosen solution

What program is it? When I search Laser App it looks like a cloud application that works in multiple browsers (http://www.laserapp.com/), but perhaps the name is not unique, or you are using a different program that wants to embed Laser App or launch it in IE.

Embedded Browser Scenario

This would be in Internet Explorer's settings, not Firefox's settings. I would check with the software publisher on what needs to be changed in this case. It may involve settings for the hidden "Computer Zone" or other unusual tricks.

Launch in IE Scenario

Try making Internet Explorer your default browser as a workaround. In that case you can still use Firefox by starting it directly, but links in other programs will open in IE instead.

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Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.13
  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • Citrix Online App Detector Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 19.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5343 solutions 23599 answers

hi TristB, since activeX is a proprietary microsoft technology (legendary for being unsafe as well) this won't work in any other browsers than internet explorer.

hi TristB, since activeX is a proprietary microsoft technology (legendary for being unsafe as well) this won't work in any other browsers than internet explorer.

Helpful Reply

Unfortunately this did not solve my issue.

Unfortunately this did not solve my issue.
philipp
  • Top 25 Contributor
  • Moderator
5343 solutions 23599 answers

yes i know, it's not solvable in firefox though...

yes i know, it's not solvable in firefox though...
jscher2000
  • Top 10 Contributor
8878 solutions 72633 answers

Chosen Solution

What program is it? When I search Laser App it looks like a cloud application that works in multiple browsers (http://www.laserapp.com/), but perhaps the name is not unique, or you are using a different program that wants to embed Laser App or launch it in IE.

Embedded Browser Scenario

This would be in Internet Explorer's settings, not Firefox's settings. I would check with the software publisher on what needs to be changed in this case. It may involve settings for the hidden "Computer Zone" or other unusual tricks.

Launch in IE Scenario

Try making Internet Explorer your default browser as a workaround. In that case you can still use Firefox by starting it directly, but links in other programs will open in IE instead.

What program is it? When I search Laser App it looks like a cloud application that works in multiple browsers ([http://www.laserapp.com/]), but perhaps the name is not unique, or you are using a different program that wants to embed Laser App or launch it in IE. ''Embedded Browser Scenario'' This would be in Internet Explorer's settings, not Firefox's settings. I would check with the software publisher on what needs to be changed in this case. It may involve settings for the hidden "Computer Zone" or other unusual tricks. ''Launch in IE Scenario'' Try making Internet Explorer your default browser as a workaround. In that case you can still use Firefox by starting it directly, but links in other programs will open in IE instead.