Cannot attach a file in Yahoo mail using Firefox, but can in Chrome. How can I fix this?
Since last week I cannot attach a file in Yahoo mail using Firefox, but I still can in Chrome. Everything in Firefox is up to date. It's annoying have to switch browsers every time I need to send a file. How can I fix this?
All Replies (2)
First have you attempted restarting Firefox in Safe mode to see if one of your add-ons maybe conflicting with Yahoo!?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.