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firefox working too slow

Posted

recently i've reinstall firefox browser. and after that firefox are working too slow. but my other browser like microsoft edge is working perfectly. so how can i browse faster through firefox?

I've also add the technical details in here:

Application Basics


Name: Firefox Version: 41.0.1 Build ID: 20150929144111 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.11 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Adobe Acrobat DC - Create PDF Version: 15 Enabled: true ID: web2pdfextension@web2pdf.adobedotcom

Name: Babylon Translation Activation Version: 1.1 Enabled: true ID: ocr@babylon.com

Name: Cookies Manager+ Version: 1.5.2.1-signed Enabled: true ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d}

Name: IDM integration Version: 6.23.19 Enabled: true ID: mozilla_cc2@internetdownloadmanager.com

Graphics


Adapter Description: ATI Radeon HD 4300/4500 Series Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 512 Asynchronous Pan/Zoom: none Device ID: 0x954f Direct2D Enabled: true DirectWrite Enabled: true (10.0.10240.16430) Driver Date: 1-13-2015 Driver Version: 8.970.100.9001 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 00000000 Supports Hardware H264 Decoding: false Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4300/4500 Series Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind: true browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.cache.memory.capacity: 65536 browser.display.show_image_placeholders: true browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150929144111 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150929144111 browser.startup.homepage_override.mstone: 41.0.1 browser.tabs.warnOnClose: false browser.urlbar.autocomplete.enabled: true browser.urlbar.autofill: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 41.0.1 general.useragent.extra.btrs: BTRS87733 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.1 gfx.driver-init.deviceID: 0x954f gfx.driver-init.driverVersion: 8.970.100.9001 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.lastUpdate: 1443608454 media.gmp-eme-adobe.version: 13 media.gmp-gmpopenh264.lastUpdate: 1443608456 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150929144111 media.gmp-manager.lastCheck: 1443608447 media.hardware-video-decoding.failed: true network.cookie.prefsMigrated: true network.http.max-connections: 48 network.http.max-connections-per-server: 16 network.http.max-persistent-connections-per-proxy: 16 network.http.max-persistent-connections-per-server: 8 network.http.pipelining: true network.http.pipelining.maxrequests: 8 network.http.proxy.pipelining: true network.http.request.max-start-delay: 0 network.predictor.cleaned-up: true places.database.lastMaintenance: 1443550153 places.history.expiration.transient_current_max_pages: 80492 plugin.disable_full_page_plugin_for_types: application/pdf plugin.expose_full_path: true plugin.importedState: true plugin.state.npmeetingjoinpluginoc: 1 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1443550153

user.js Preferences


Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2

Experimental Features


recently i've reinstall firefox browser. and after that firefox are working too slow. but my other browser like microsoft edge is working perfectly. so how can i browse faster through firefox? I've also add the technical details in here: Application Basics ------------------ Name: Firefox Version: 41.0.1 Build ID: 20150929144111 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0 Multiprocess Windows: 0/1 (default: false) Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Adblock Plus Version: 2.6.11 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Adobe Acrobat DC - Create PDF Version: 15 Enabled: true ID: web2pdfextension@web2pdf.adobedotcom Name: Babylon Translation Activation Version: 1.1 Enabled: true ID: ocr@babylon.com Name: Cookies Manager+ Version: 1.5.2.1-signed Enabled: true ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d} Name: IDM integration Version: 6.23.19 Enabled: true ID: mozilla_cc2@internetdownloadmanager.com Graphics -------- Adapter Description: ATI Radeon HD 4300/4500 Series Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 512 Asynchronous Pan/Zoom: none Device ID: 0x954f Direct2D Enabled: true DirectWrite Enabled: true (10.0.10240.16430) Driver Date: 1-13-2015 Driver Version: 8.970.100.9001 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 00000000 Supports Hardware H264 Decoding: false Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4300/4500 Series Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind: true browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.cache.memory.capacity: 65536 browser.display.show_image_placeholders: true browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150929144111 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150929144111 browser.startup.homepage_override.mstone: 41.0.1 browser.tabs.warnOnClose: false browser.urlbar.autocomplete.enabled: true browser.urlbar.autofill: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 41.0.1 general.useragent.extra.btrs: BTRS87733 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.1 gfx.driver-init.deviceID: 0x954f gfx.driver-init.driverVersion: 8.970.100.9001 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.lastUpdate: 1443608454 media.gmp-eme-adobe.version: 13 media.gmp-gmpopenh264.lastUpdate: 1443608456 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150929144111 media.gmp-manager.lastCheck: 1443608447 media.hardware-video-decoding.failed: true network.cookie.prefsMigrated: true network.http.max-connections: 48 network.http.max-connections-per-server: 16 network.http.max-persistent-connections-per-proxy: 16 network.http.max-persistent-connections-per-server: 8 network.http.pipelining: true network.http.pipelining.maxrequests: 8 network.http.proxy.pipelining: true network.http.request.max-start-delay: 0 network.predictor.cleaned-up: true places.database.lastMaintenance: 1443550153 places.history.expiration.transient_current_max_pages: 80492 plugin.disable_full_page_plugin_for_types: application/pdf plugin.expose_full_path: true plugin.importedState: true plugin.state.npmeetingjoinpluginoc: 1 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1443550153 user.js Preferences ------------------- Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8 NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2 Experimental Features ---------------------

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • Google Update
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 19.0 r0
  • VLC media player Web Plugin

Application

  • Firefox 41.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adobe Acrobat DC - Create PDF 15 (web2pdfextension@web2pdf.adobedotcom)
  • Babylon Translation Activation 1.1 (ocr@babylon.com)
  • Cookies Manager+ 1.5.2.1-signed ({bb6bc1bb-f824-4702-90cd-35e2fb24f25d})
  • IDM integration 6.23.19 (mozilla_cc2@internetdownloadmanager.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 4300/4500 Series
  • adapterDescription2:
  • adapterDeviceID: 0x954f
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 1-13-2015
  • driverDate2:
  • driverVersion: 8.970.100.9001
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4300/4500 Series Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
Phoxuponyou 51 solutions 517 answers

That's a good bunch of background info!

The articles of interest can be found under https://support.mozilla.org/en-US/products/firefox/fix-problems/slowness-or-hanging. Since this is a fresh install, your Health Report may not have much in it, but you could check it out anyway: https://support.mozilla.org/en-US/kb/firefox-health-report-understand-your-browser-perf#w_how-to-view-your-firefox-health-report.

To save time and reading, try Safe Mode, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode, to rule out Themes, Extensions, and hardware acceleration - if the slowness is gone, it's time to remove these one by one until you find the culprit. This does not affect plugins, so those should be checked separately at https://www.mozilla.org/en-GB/plugincheck/ - or deactivated altogether.

If the Safe Mode quick fix doesn't help, and the generic advice in the articles doesn't help, then malware scans are probably the next step. This list of scanners has solved many an issue, and yes, sometimes you need to run more than just one or two: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware#w_how-do-i-get-rid-of-malware.

If the scans come through clean, then it might be legitimate software like antivirus causing issues (since the performance of other browsers is not affected, it may not be a general cause like 3D games/content or torrents).

That's a good bunch of background info! The articles of interest can be found under https://support.mozilla.org/en-US/products/firefox/fix-problems/slowness-or-hanging. Since this is a fresh install, your Health Report may not have much in it, but you could check it out anyway: https://support.mozilla.org/en-US/kb/firefox-health-report-understand-your-browser-perf#w_how-to-view-your-firefox-health-report. ''To save time and reading'', try Safe Mode, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode, to rule out Themes, Extensions, and hardware acceleration - if the slowness is gone, it's time to remove these one by one until you find the culprit. This does not affect plugins, so those should be checked separately at https://www.mozilla.org/en-GB/plugincheck/ - or deactivated altogether. If the Safe Mode quick fix doesn't help, and the generic advice in the articles doesn't help, then malware scans are probably the next step. This list of scanners has solved many an issue, and yes, sometimes you need to run more than just one or two: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware#w_how-do-i-get-rid-of-malware. If the scans come through clean, then it might be legitimate software like antivirus causing issues (since the performance of other browsers is not affected, it may not be a general cause like 3D games/content or torrents).