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Thunderbird keeps downloading, or redownloading messages every time I open it up.

  • 5 replies
  • 1 has this problem
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  • Last reply by golden1789

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I can not find this postedate file. It happened since the new update I think. I have searched for answers, but all seem not to work. I have loved using thunderbird as an alternative to Outlook but I am about to give up.

Surely there is no need for this to keep happening. I don't want to use something that is downloading constantly in the background and slowing down my computer.

Please can someone help from Mozilla and please, I am not a computer wizard!

I can not find this postedate file. It happened since the new update I think. I have searched for answers, but all seem not to work. I have loved using thunderbird as an alternative to Outlook but I am about to give up. Surely there is no need for this to keep happening. I don't want to use something that is downloading constantly in the background and slowing down my computer. Please can someone help from Mozilla and please, I am not a computer wizard!

All Replies (5)

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Thunderbird is branded Mozilla, but it is not created by Mozilla. So your unlikely to have your wish of anyone from Mozilla popping in.

I assume the account is IMAP, but what mail provider?

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Hi Matt, Yes it is IMAP and my mail provider is Hotmail. It is working so badly now, when I click even on the 'sent' folder nothing is there and I keep getting messages that there are problems with the server...but internet working fine. I am wondering if I should uninstall and then reinstall. :(

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re: and I keep getting messages that there are problems with the server

Please post the exact error message...word for word.

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I am posting this, not as a fix, but to link three support topics which have certain commonalities. Perhaps the three affected individuals might share some information and perhaps a common software, isp or hardware might emerge.

https://support.mozilla.org/en-US/questions/1086246 https://support.mozilla.org/en-US/questions/1086243 https://support.mozilla.org/en-US/questions/1085628

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Hi Matt, I checked all the links and I don't think it solves anything. I have a suspicion that it is an update. I have given up using Thunderbird, which I was loving because I now hate and loathe Hotmail or Outlook or Windows Live or whatever it is called, with all its ads. I am going to try one more time hoping any recent update will fix the problem. :( Thanks for your help