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I can't start Firefox unless I do as ADMIN, how can I fix? - related to Kaspersky

  • 4 replies
  • 1 has this problem
  • 117 views
  • Last reply by AliceWyman

Patricia Sawin
Patricia Sawin
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I was having problems with Firefox so I uninstalled and reinstalled by downloading a new program from your website. Since then, the only way I can start Firefox is the click on Run as Admin and then click on the Allow Mozilla to change programs on my hard drive.

I was having problems with Firefox so I uninstalled and reinstalled by downloading a new program from your website. Since then, the only way I can start Firefox is the click on Run as Admin and then click on the Allow Mozilla to change programs on my hard drive.

Modified by Wayne Mery

Chosen solution

I am running Kaspersky 3.0. I uninstalled Firefox, rebooted, downloaded a new copy of Firefox, and then paused Kaspersky while I installed the new copy. Problem solved ;-)

Thanks for your help.

Read this answer in context 👍 1

All Replies (4)

Phoxuponyou
Phoxuponyou
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Is it this problem by any chance? https://support.mozilla.org/en-US/questions/920386

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

You should be able run Firefox without having to Run as Administrator.

  • Right click on the shortcut you are using (I am assuming you are using on on the desktop).
  • Select Properties (bottom of the list)
  • In the Shortcut tab, click Advanced
  • Clear the tick box labelled "Run as Administrator"

Click "Okay" as required until you are back at the desktop.

This should solve the problem and mean you can just click the icon on the desktop to go straight into Firefox in future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

Patricia Sawin
Patricia Sawin Question owner
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Chosen Solution

I am running Kaspersky 3.0. I uninstalled Firefox, rebooted, downloaded a new copy of Firefox, and then paused Kaspersky while I installed the new copy. Problem solved ;-)

Thanks for your help.

AliceWyman
AliceWyman
  • Moderator
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PatriciaMargaret said

I am running Kaspersky 3.0. I uninstalled Firefox, rebooted, downloaded a new copy of Firefox, and then paused Kaspersky while I installed the new copy. Problem solved ;-) Thanks for your help.

Thanks for posting back with the outcome. I'll mark it as the solution.