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cannot login to gmail

  • 3 replies
  • 8 have this problem
  • 1449 views
  • Last reply by FredMcD

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I cannot login to gmail since upgrading to windows 10, i can login to my gmail account from chrome and internet explorer but not firefox. I am running the latest version 40.x.x. I have tried deleting history, deleting cookies, deleting cookies-sqlite file incase it was corrupt, I have installed a fresh version of firefox after a complete uninstall and deleting all the appdata folders, my privacy setting are set to allow cookies and third party cookies and to keep them for ever. It is really frustrating now, it just keeps refreshing the screen and staying on the password entry screen. I really want to continue using firefox but i think i am going to have to go back to chrome if i can't even use gmail

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Java Downloads for All Operating Systems

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date 8 Update 60


Note: Java has updated.

Read this answer in context 👍 1

All Replies (3)

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Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Java Downloads for All Operating Systems

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date 8 Update 60


Note: Java has updated.

Modified by FredMcD

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Many Thanks for your prompt reply and successful solution

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Glad to help. Safe surfing.