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Youtube only offers 360p even for surely Full HD videos.

  • 2 replies
  • 76 have this problem
  • 114 views
  • Last reply by Unc3nZureD

Unc3nZureD
Unc3nZureD

I'm using HTML5 player - other browsers work perfectly. If I use flash it still works perfectly, but I would like to use HTML5 because flash is really resource hungry :)

It's not like a black screen or something (I've read similar, but that's not my problem), basically no better than 360p shows up as choice. The following formats are available in my browser: http://i.imgur.com/Vule02S.png

I'm using the latest stable version of Firefox, but I tried several ones, like Nightly, Waterfox, Cyberfox etc. None worked ( probably because the engine is the same :P ). I tried to clean reinstall Firefox, I deleted every small trace from my computer & even cleaned registry. Still nothing. At the moment I'm on a clean version of Firefox, no extensions, no themes, no modification, nothing. Didn't help, I still get only the 360p choice.

If you need any further details please tell me, I will gladly provide any information. I hope we can solve it as fast as possible :) Thank you!

(P.s.: I've got Windows 8.1 x64, but I don't think it would influence my experience)

I'm using HTML5 player - other browsers work perfectly. If I use flash it still works perfectly, but I would like to use HTML5 because flash is really resource hungry :) It's not like a black screen or something (I've read similar, but that's not my problem), basically no better than 360p shows up as choice. The following formats are available in my browser: http://i.imgur.com/Vule02S.png I'm using the latest stable version of Firefox, but I tried several ones, like Nightly, Waterfox, Cyberfox etc. None worked ( probably because the engine is the same :P ). I tried to clean reinstall Firefox, I deleted every small trace from my computer & even cleaned registry. Still nothing. At the moment I'm on a clean version of Firefox, no extensions, no themes, no modification, nothing. Didn't help, I still get only the 360p choice. If you need any further details please tell me, I will gladly provide any information. I hope we can solve it as fast as possible :) Thank you! (P.s.: I've got Windows 8.1 x64, but I don't think it would influence my experience)

Chosen solution

hi Unc3nZureD, it appears that h264 content cannot be played back by firefox on your system - as this is a non-free and royalty-triggering codec, firefox doesn't come with a decoder for that format but is relying on the codecs built into operating systems instead. there are versions of windows that ship without those necessary decoders (N, KN) - if you have one of these edition please manually install those components: Fix video and audio problems on Firefox for Windows N editions

Read this answer in context 👍 6

All Replies (2)

philipp
philipp
  • Moderator

Chosen Solution

hi Unc3nZureD, it appears that h264 content cannot be played back by firefox on your system - as this is a non-free and royalty-triggering codec, firefox doesn't come with a decoder for that format but is relying on the codecs built into operating systems instead. there are versions of windows that ship without those necessary decoders (N, KN) - if you have one of these edition please manually install those components: Fix video and audio problems on Firefox for Windows N editions

Unc3nZureD
Unc3nZureD Question owner

Oh, yes. I had Windows 8.1 Professional N. Wow, Thank you - I installed that media pack and now it perfectly works. Thank you.