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Sudden scrolling to the bottom of the page

Posted

Since the latest Firefox download, I'm having the occasional problem where a certain page will suddenly scroll to the bottom and all efforts to scroll back up prove unsuccessful. Sometimes this affects all pages across all tabs, sometimes only certain pages. Closing and re-opening the browser has no effect. The only way to get back to normal is to restart the computer. Is this a Firefox problem?

Since the latest Firefox download, I'm having the occasional problem where a certain page will suddenly scroll to the bottom and all efforts to scroll back up prove unsuccessful. Sometimes this affects all pages across all tabs, sometimes only certain pages. Closing and re-opening the browser has no effect. The only way to get back to normal is to restart the computer. Is this a Firefox problem?

Chosen solution

You may have switched on caret browsing.

You can toggle caret browsing on/off by pressing F7 (Mac: fn + F7).

  • Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Note that this is an accessibility feature of Firefox.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.14
  • McAfee MSC FF plugin DLL
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 18.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • 5.1.30214.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

guigs 1072 solutions 11697 answers

Did the sensitivity on the trackpad or mouse change or have a driver update recently?

The only setting I can think of is the scrolling. Go to about:preferences#advanced under General Tab > Browsing

Do you have an example of these sites?

Did the sensitivity on the trackpad or mouse change or have a driver update recently? The only setting I can think of is the scrolling. Go to about:preferences#advanced under General Tab > Browsing Do you have an example of these sites?

Question owner

The only recent change was the installation of a new mouse abut a month ago.

Regret I don't know where to look for General Tab>Browsing.

The only recent change was the installation of a new mouse abut a month ago. Regret I don't know where to look for General Tab>Browsing.
cor-el
  • Top 10 Contributor
  • Moderator
17352 solutions 156837 answers

Chosen Solution

You may have switched on caret browsing.

You can toggle caret browsing on/off by pressing F7 (Mac: fn + F7).

  • Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Note that this is an accessibility feature of Firefox.

You may have switched on caret browsing. *http://kb.mozillazine.org/accessibility.browsewithcaret You can toggle caret browsing on/off by pressing F7 (Mac: fn + F7). *Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages" Note that this is an accessibility feature of Firefox. *http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works *http://kb.mozillazine.org/Accessibility_features_of_Firefox
FredMcD
  • Top 10 Contributor
4195 solutions 58556 answers

Caret Out {web link} Disables change of the caret browse mode by shortcut key(F7).


If the above does not work,

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

'''[https://addons.mozilla.org/en-US/firefox/addon/caret-out/ Caret Out]''' {web link} Disables change of the caret browse mode by shortcut key(F7). ----------------------- If the above does not work, Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?

Question owner

Thank you. Caret browsing might be the problem, since I'm always hitting keys accidentally and getting things I don't want. I'll remember F7.

Thank you. Caret browsing might be the problem, since I'm always hitting keys accidentally and getting things I don't want. I'll remember F7.