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firefox thinks I am a kid think I hit thr wrong choice re my age i was born in 1951

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  • 4 have this problem
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  • Last reply by cor-el

when i tried to sign in for firefox sync it prompted me for my age and not finding my year i picked what i thought meant that I was older than 13 but suspect it was under 13 as I got redirected to a page showing regulations prohibiting those under 13 to give out personal info. Now i can't get past this to set up an account?

when i tried to sign in for firefox sync it prompted me for my age and not finding my year i picked what i thought meant that I was older than 13 but suspect it was under 13 as I got redirected to a page showing regulations prohibiting those under 13 to give out personal info. Now i can't get past this to set up an account?

Chosen solution

Did you try to close and restart Firefox and possibly clear the cookies (accounts.firefox.com)?

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Chosen Solution

Did you try to close and restart Firefox and possibly clear the cookies (accounts.firefox.com)?