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Foxfire crashes at least every other day; and I get popkups from everywhere. 82, don't understand what to look for.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

gramneysa
gramneysa
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Have had my Trend Micro service check the computer (Acer Aspire All-in-one; 2 months old,replaced lousy keyboard twice going to buy new one). Pop Ups: If for instance I type in my newspaper to read, often new tabs will open with things I have never heard of...I have to close them all and then try again. At times it take 3 tries to get my paper read.

Sometimes when I go back to my emails or desktop I will see where Firefox has crashed.

Don't know why, how to fix, or if both are the same issue. Neysa Johnson

(Maybe problem is ME!)

Have had my Trend Micro service check the computer (Acer Aspire All-in-one; 2 months old,replaced lousy keyboard twice going to buy new one). Pop Ups: If for instance I type in my newspaper to read, often new tabs will open with things I have never heard of...I have to close them all and then try again. At times it take 3 tries to get my paper read. Sometimes when I go back to my emails or desktop I will see where Firefox has crashed. Don't know why, how to fix, or if both are the same issue. Neysa Johnson (Maybe problem is ME!)

All Replies (3)

yetimaster
yetimaster
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Sounds like you are having more than just Firefox problems but you can try a couple things. Also a word of advice. Those retail service techs are expensive and useless. Find a friend who is trustworthy instead.

(try this first)

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

or

Refresh Firefox

Modified by yetimaster

FredMcD
FredMcD
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Refresh Firefox {web link} is a LAST RESORT ! !

There are many great techs out there. Use a major outlet for service.

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.