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At consumerreports.org I am not able to use the “compare” function; I get the message “Your comparison chart is currently empty”. Any suggestions?

jscher2000 -... replied
MountainJim

The Consumer Reports site allows for the comparison of up to 5 items. I had been able to use the "compare" function until I installed version 36.0.4. I have disabled extensions and retried, but no luck.

Thanks for your help.

The Consumer Reports site allows for the comparison of up to 5 items. I had been able to use the "compare" function until I installed version 36.0.4. I have disabled extensions and retried, but no luck. Thanks for your help.

All Replies (2)

Please update to the most recent version of Firefox:

Does it also happen in version 37?

I'm testing in Firefox 37 on Windows 7, so that's a couple of variables difference.

Where do you get the message. When you click the button on the ratings page, or after the compare page loads? I have attached screen shots for reference.