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My browser has been hijacked (rover redirect), how can I solve this problem?

  • 9 replies
  • 10 have this problem
  • 12 views
  • Last reply by FredMcD

If I put a word in the Google Search box and click on the Magnifying Glass the drop down list includes the following

“Ebay” search - Youtube rover.ebay……….

“Yahoo” search – rover 26 redirect yahoo

“You Tube” search – you tube rover.ebay browser hijack

“Firefox” search – firefox hijack browser rover

“BBC Sport” – Is ok – no problem

If I continue the search for “Yahoo” a new tab presents itself with the following URL

https://rover.ebay.com/ar/1/126133 (I have quoted only the first part of the URL as it actually goes on for pages.

This is the start of the content of the new tab:-

document.write(" " ); var rvr_id=802493214346; var mpserv; var mpi="img-cdn.mediaplex.com/0/"; var mpcrgif="710/208824/94928_DAP_15Q1_UK_SnA_Q1_300x600_42.jpg"; var mpck="rover.ebay.com/rover/1/710-208824-51244-1/4?mpt=24019&Perf_Tracker_1=&Perf_Tracker_2=394274&Perf_Tracker_3=yho&Perf_Tracker_4=&Perf_Tracker_5=&Perf_Tracker_6=&Perf_Tracker_7=&Perf_Tracker_8=&Perf_Tracker_10=&ff5=133163&ff6=4090848215481724480&

I have tried refreshing Firefox and have scanned with Malawarebytes and Ad Aware without success. I am also running Kaspersky.

Any help would be appreciated. Thanks

If I put a word in the Google Search box and click on the Magnifying Glass the drop down list includes the following “Ebay” search - Youtube rover.ebay………. “Yahoo” search – rover 26 redirect yahoo “You Tube” search – you tube rover.ebay browser hijack “Firefox” search – firefox hijack browser rover “BBC Sport” – Is ok – no problem If I continue the search for “Yahoo” a new tab presents itself with the following URL https://rover.ebay.com/ar/1/126133 (I have quoted only the first part of the URL as it actually goes on for pages. This is the start of the content of the new tab:- document.write(" " ); var rvr_id=802493214346; var mpserv; var mpi="img-cdn.mediaplex.com/0/"; var mpcrgif="710/208824/94928_DAP_15Q1_UK_SnA_Q1_300x600_42.jpg"; var mpck="rover.ebay.com/rover/1/710-208824-51244-1/4?mpt=24019&Perf_Tracker_1=&Perf_Tracker_2=394274&Perf_Tracker_3=yho&Perf_Tracker_4=&Perf_Tracker_5=&Perf_Tracker_6=&Perf_Tracker_7=&Perf_Tracker_8=&Perf_Tracker_10=&ff5=133163&ff6=4090848215481724480& I have tried refreshing Firefox and have scanned with Malawarebytes and Ad Aware without success. I am also running Kaspersky. Any help would be appreciated. Thanks

Chosen solution

Please register a account & make a thread at these forums: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

And follow the instructions closely which can be found in the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help: http://www.bleepingcomputer.com/forums/topic34773.html

You have a deeper than usual infection since Kaspersky, Malwarebytes & Ad-Aware can't even remove or detect it. And I can't find a removal guide for "rover" when I google. The people at those forums do good work. Post your thread link here when you've done it and I'll follow along.

You could also try scanning with Windows Defender but I'm not very confident it will find the virus. But it's worth a shot. Also update Windows Defender's virus definitions first before scanning. They're most likely very old.

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All Replies (9)

Chosen Solution

Please register a account & make a thread at these forums: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

And follow the instructions closely which can be found in the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help: http://www.bleepingcomputer.com/forums/topic34773.html

You have a deeper than usual infection since Kaspersky, Malwarebytes & Ad-Aware can't even remove or detect it. And I can't find a removal guide for "rover" when I google. The people at those forums do good work. Post your thread link here when you've done it and I'll follow along.

You could also try scanning with Windows Defender but I'm not very confident it will find the virus. But it's worth a shot. Also update Windows Defender's virus definitions first before scanning. They're most likely very old.

Modified by NoahSUMO

Many thanks for the speedy response and the subsequent advice.

I have registered at Bleeping Computer and posted my Question as suggested the link is :-

http://www.bleepingcomputer.com/forums/t/571166/hijacked-browser-rover-redirect/

Thanks again

No problem Stuart!

Also make sure you read steps 6 & 7 here: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

It's very important you attach those logs from the Farbar Recovery Scan Tool to your thread over there. It will help them troubleshoot your problem much more quickly. If you're already doing that then sorry! Just making sure. :D

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Noah_SUMO said

No problem Stuart! Also make sure you read steps 6 & 7 here: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ It's very important you attach those logs from the Farbar Recovery Scan Tool to your thread over there. It will help them troubleshoot your problem much more quickly. If you're already doing that then sorry! Just making sure. :D

Thanks for the reminder - I looked at the step by step instructions and decided to delay doing it until I had a little more time. I have now done it (I think) and edited my opening message. Thanks again.

''cor-el said

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Thanks for the response. I haven't yet had the chance to try this out but it does sound promising. I wil read the info. from your links and give it a go. Thanks

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Thanks for your suggestions. I followed the advice given by Noah_SUMO and registered on bleepingcomputer and followed the steps suggested on there. At the moment all is well and I have reported that on their thread. Thanks again for the speedy and helpful advice.

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