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error 1024 FF 36.00 Win10

Posted

Error code : 1024 Severity : critical Description : No further playback is possible following a mediation error Responsibility : MediaSelector

"This content doesn't seem to be working Please try again later"

When opening a BBC page with flash content. Latest flash installed.

Error code : 1024 Severity : critical Description : No further playback is possible following a mediation error Responsibility : MediaSelector "This content doesn't seem to be working Please try again later" When opening a BBC page with flash content. Latest flash installed.

Chosen solution

I understand that there is an error playing a BBC UK video content when Flash is used as the default video player for the site on a newer version of Windows.

To make sure it does not have to do with an interaction with a plugin or hardware acceleration please see if this also happens in Troubleshoot Firefox issues using Safe Mode

However since it gave a serverity I wonder if it is a service error. In the Web Console when you load the page are there any 500 errors?

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • Picasa plugin
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0

Application

  • Firefox 36.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Cookies Manager+ 1.5.2 ({bb6bc1bb-f824-4702-90cd-35e2fb24f25d})
  • Download Status Bar 12.3.0 ({6c28e999-e900-4635-a39d-b1ec90ba0c0f})
  • Ginger 0.1 (adapter@gingersoftware.com)
  • Roomy Bookmarks Toolbar 1.4.9 (ALone-live@ya.ru)
  • Translate This! 3.0.2 (jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack)
  • YouTube Video and Audio Downloader 0.4.3 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)
  • Avira Browser Safety 1.4.4 (abs@avira.com) (Inactive)
  • Lightbeam 1.2.1 (jid1-F9UJ2thwoAm5gQ@jetpack) (Inactive)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)
  • YouTube ALL HTML5 2.1.3 (jid1-qj0w91o64N7Eeg@jetpack) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 750 Ti
  • adapterDescription2: NVIDIA GeForce GT 520
  • adapterDeviceID: 0x1380
  • adapterDeviceID2: 0x0de4
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: 2048
  • adapterRAM2: 1024
  • adapterSubsysID: 362d1458
  • adapterSubsysID2: 0000000c
  • adapterVendorID: 0x10de
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.9926.6
  • driverDate: 2-5-2015
  • driverDate2: 1-9-2015
  • driverVersion: 9.18.13.4965
  • driverVersion2: 9.18.13.4725
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 750 Ti Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

Chosen Solution

I understand that there is an error playing a BBC UK video content when Flash is used as the default video player for the site on a newer version of Windows.

To make sure it does not have to do with an interaction with a plugin or hardware acceleration please see if this also happens in Troubleshoot Firefox issues using Safe Mode

However since it gave a serverity I wonder if it is a service error. In the Web Console when you load the page are there any 500 errors?

I understand that there is an error playing a BBC UK video content when Flash is used as the default video player for the site on a newer version of Windows. To make sure it does not have to do with an interaction with a plugin or hardware acceleration please see if this also happens in [[Troubleshoot Firefox issues using Safe Mode]] However since it gave a serverity I wonder if it is a service error. In the Web Console when you load the page are there any 500 errors?
neothemachine 0 solutions 1 answers

I had the same problem. Starting in safe mode it worked. I figured out that it was the HTTPS everywhere addon which causes trouble on BBC. So just disable it for BBC and it works.

I had the same problem. Starting in safe mode it worked. I figured out that it was the '''HTTPS everywhere''' addon which causes trouble on BBC. So just disable it for BBC and it works.