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error 1024 FF 36.00 Win10

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Error code : 1024 Severity : critical Description : No further playback is possible following a mediation error Responsibility : MediaSelector

"This content doesn't seem to be working Please try again later"

When opening a BBC page with flash content. Latest flash installed.

Chosen solution

I understand that there is an error playing a BBC UK video content when Flash is used as the default video player for the site on a newer version of Windows.

To make sure it does not have to do with an interaction with a plugin or hardware acceleration please see if this also happens in Troubleshoot Firefox issues using Safe Mode

However since it gave a serverity I wonder if it is a service error. In the Web Console when you load the page are there any 500 errors?

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Chosen Solution

I understand that there is an error playing a BBC UK video content when Flash is used as the default video player for the site on a newer version of Windows.

To make sure it does not have to do with an interaction with a plugin or hardware acceleration please see if this also happens in Troubleshoot Firefox issues using Safe Mode

However since it gave a serverity I wonder if it is a service error. In the Web Console when you load the page are there any 500 errors?

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I had the same problem. Starting in safe mode it worked. I figured out that it was the HTTPS everywhere addon which causes trouble on BBC. So just disable it for BBC and it works.