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31.5.0 new update, cant send message, icon dim, worked on old version

  • 1 reply
  • 1 has this problem
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  • Last reply by Wayne Mery

famhunter
famhunter
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iMac OSX 10.8.5

Thunderbird new update occurred when I started up this morning. went to send a message but the icon for sending the message is dim and it would not send. I have checked the account details and they are the same as before?

I have Nortons firewall operating. I turned it off and tried to send but no success.

Image of icons attached. Would not upload either!

iMac OSX 10.8.5 Thunderbird new update occurred when I started up this morning. went to send a message but the icon for sending the message is dim and it would not send. I have checked the account details and they are the same as before? I have Nortons firewall operating. I turned it off and tried to send but no success. Image of icons attached. Would not upload either!

Chosen solution

Does problem go away if you start in safe mode per https://support.mozilla.org/en-US/kb/safe-mode ?

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Wayne Mery
Wayne Mery
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Chosen Solution

Does problem go away if you start in safe mode per https://support.mozilla.org/en-US/kb/safe-mode ?