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Firefox: 1. Won't fully open, has to be drawn down. 2. Won't close

Firefox Other
FredMcD replied
Endit
Endit

FireFox browser

When I open it it is all "rolled up" Like a window shade. I have to pull it down to get the full page and query line.

Firefox never full closes. It remains "diminished" at the bottom of my page.

I want it to fully open without having to pull it down to full page I want to be able to close it.


Thank you.

FireFox browser When I open it it is all "rolled up" Like a window shade. I have to pull it down to get the full page and query line. Firefox never full closes. It remains "diminished" at the bottom of my page. I want it to fully open without having to pull it down to full page I want to be able to close it. Thank you.

All Replies (2)

cor-el
cor-el
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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
FredMcD
FredMcD

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

You may have a corrupt xulstore.json file. https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved