X
Tap here to go to the mobile version of the site.

Support Forum

This thread was closed and archived. Please ask a new question if you need help.

Firefox still tells me my Adobe Flas Player Plug in is out of date

Posted

Despite updating last week to Adobe Flash player 16.0.0.305 when I check if my plug ins are up to date I still get the following message:

Adobe Flash PlayerRealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In vulnerable 1.3.3.66

I again pressed Update Now but I still keep getting the same message.

Help, please?

Thanks, Anthony

Despite updating last week to Adobe Flash player 16.0.0.305 when I check if my plug ins are up to date I still get the following message: Adobe Flash PlayerRealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In vulnerable 1.3.3.66 I again pressed Update Now but I still keep getting the same message. Help, please? Thanks, Anthony

Chosen solution

thanks anthony, i have forwarded this information to the web developers at mozilla (bug #1130789). hopefully they can look into this issue and fix it thanks to the information you've provided!

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • GEPlugin
  • Google Update
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • Skype Web Plugin
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • WildTangent Games App V2 Presence Detector

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5348 solutions 23619 answers

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!

Question owner

Dear Philipp

Screenshot attached below.

Regards and thanks,

Anthony

Dear Philipp Screenshot attached below. Regards and thanks, Anthony
James
  • Moderator
1603 solutions 11349 answers

Your Adobe Flash Player is fine , the message is about one of the PlayerRealNetworks plugins you have installed on system.

Your Adobe Flash Player is fine , the message is about one of the PlayerRealNetworks plugins you have installed on system.
philipp
  • Top 25 Contributor
  • Moderator
5348 solutions 23619 answers

not sure why the plugincheck page is mistaking it for the flash plugin though... anthony, can you type about:plugins into the address bar once, scroll down to that "RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In" entry, copy the section and paste it here into a forum reply? thanks

not sure why the plugincheck page is mistaking it for the flash plugin though... anthony, can you type about:plugins into the address bar once, scroll down to that "RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In" entry, copy the section and paste it here into a forum reply? thanks

Question owner

Dear Philipp

Not sure what you mean above. I presume you meant to type "about plugins"into the address bar at the top of the browser which brings up page after page of entries.

I found the following entry in the Firefox forum on another question someone asked -

Plugins with Download in the name are only needed when you want to use RealPlayer to download media files, so you can disable those in the RP preferences or in "Firefox/Tools > Add-ons > Plugins".

I don't really think I need it plus all the entries about it in Google say it is 32 bit and my machine is 64 bit, so I think I can just ignore the problem, especially as James (above) says it has nothing to do with my Flash Player.

I am so confused about it and I am no good at computers so I think I should just ignore it.

What do you think? Should I worry anymore about it?

Thanks,

Anthony

Dear Philipp Not sure what you mean above. I presume you meant to type "about plugins"into the address bar at the top of the browser which brings up page after page of entries. I found the following entry in the Firefox forum on another question someone asked - Plugins with Download in the name are only needed when you want to use RealPlayer to download media files, so you can disable those in the RP preferences or in "Firefox/Tools > Add-ons > Plugins". I don't really think I need it plus all the entries about it in Google say it is 32 bit and my machine is 64 bit, so I think I can just ignore the problem, especially as James (above) says it has nothing to do with my Flash Player. I am so confused about it and I am no good at computers so I think I should just ignore it. What do you think? Should I worry anymore about it? Thanks, Anthony
James
  • Moderator
1603 solutions 11349 answers

about:plugins

with a : (colon)

A easier about: url to remember in future in about:about as it lists all valid about urls for that version.


Firefox for Windows from mozilla.org is Win32 so you need 32-bit Plugins even though you have Win64 as 64-bit plugins do not work on 32-bit Firefox.

Mozilla is looking to have a Win64 Firefox in near future for Release maybe by 37.0 or 38.0 in a first phase of Release.

about''':'''plugins with a ''':''' (colon) A easier about: url to remember in future in about''':'''about as it lists all valid about urls for that version. ---- Firefox for Windows from mozilla.org is Win32 so you need 32-bit Plugins even though you have Win64 as 64-bit plugins do not work on 32-bit Firefox. Mozilla is looking to have a Win64 Firefox in near future for Release maybe by 37.0 or 38.0 in a first phase of Release.

Question owner

James, Thank you for your email. I have now copied the section below. Regards and best wishes, Anthony


RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In (32-bit)

   File: nprndlpepperflashvideoshim.dll
   Path: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll
   Version: 1.3.3.66
   State: Enabled
   RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In

MIME Type Description Suffixes application/x-rn-downloaderpepperflashvideoshim-plugin RealNetworks

James, Thank you for your email. I have now copied the section below. Regards and best wishes, Anthony RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In (32-bit) File: nprndlpepperflashvideoshim.dll Path: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll Version: 1.3.3.66 State: Enabled RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In MIME Type Description Suffixes application/x-rn-downloaderpepperflashvideoshim-plugin RealNetworks
philipp
  • Top 25 Contributor
  • Moderator
5348 solutions 23619 answers

Chosen Solution

thanks anthony, i have forwarded this information to the web developers at mozilla (bug #1130789). hopefully they can look into this issue and fix it thanks to the information you've provided!

thanks anthony, i have forwarded this information to the web developers at mozilla ([https://bugzilla.mozilla.org/show_bug.cgi?id=1130789 bug #1130789]). hopefully they can look into this issue and fix it thanks to the information you've provided!

Helpful Reply

Dear Philipp and James,

Thank you so much for all your help. I do appreciate it.

Regards,

Anthony

Dear Philipp and James, Thank you so much for all your help. I do appreciate it. Regards, Anthony
Acey94 0 solutions 1 answers

I'm also having this problem..

"Adobe Flash Player RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In outdated 1.3.3.66"

Adobe Flash Player Shockwave Flash 18.0 r0 Up to Date 18.0.0.209"

?

I'm also having this problem.. "Adobe Flash Player RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In outdated 1.3.3.66" Adobe Flash Player Shockwave Flash 18.0 r0 Up to Date 18.0.0.209" ?
the-edmeister
  • Top 25 Contributor
  • Moderator
5433 solutions 40565 answers

Acey94,

Please start you own thread here - https://support.mozilla.org/en-US/questions/new - or join one of the newer threads that have started in the last day or two.


locking this outdated thread

'''Acey94,''' Please start you own thread here - https://support.mozilla.org/en-US/questions/new - or join one of the newer threads that have started in the last day or two. ''locking this outdated thread''