Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All of a sudden I can't open Facebook. Can you help with that?

  • 2 replies
  • 5 have this problem
  • 12 views
  • Last reply by cor-el

more options

I am trying to open Facebook but for about a week now, all I get is an error page that reads:

The connection was interrupted

The connection to www.facebook.com was interrupted while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
I am trying to open Facebook but for about a week now, all I get is an error page that reads: The connection was interrupted The connection to www.facebook.com was interrupted while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (2)

more options

Please update your plugins there have been security vulnerabilities found in the version of Flash that you have installed in the profile you filed this question from.

Then please check that there are no old cookies stored here Clear cookies and site data in Firefox and flush your local cache from cmd.exe by running /flushdns

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: