Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need to delete user profile.js t1lp9aaj.default(yahoo search on the home page)

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by John99

sonnywill2
sonnywill2
more options

I went to HELP on mozilla and it says to delete or rename file. This action will not complete as i have the requested.

I went to HELP on mozilla and it says to delete or rename file. This action will not complete as i have the requested.

Chosen solution

Hi sonnywill2, Please take care. Note deleting Firefox profiles is not usually recommended, there are other methods that are often better for troubleshooting. Such as the Reset or Refresh.

Deleting a profile will cause loss of data including any bookmarks and passwords.

Please try to give more detail about what you are attempting to do, and a link to the help article you are looking at.

Read this answer in context 👍 0

All Replies (1)

John99
John99
more options

Chosen Solution

Hi sonnywill2, Please take care. Note deleting Firefox profiles is not usually recommended, there are other methods that are often better for troubleshooting. Such as the Reset or Refresh.

Deleting a profile will cause loss of data including any bookmarks and passwords.

Please try to give more detail about what you are attempting to do, and a link to the help article you are looking at.