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Can't save png extension anymore, Save As Type is blank, already reset and uninstalled?

  • 5 replies
  • 2 have this problem
  • 52 views
  • Last reply by FredMcD

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Before I was able to Right Click > Save Image As and it would give me the extensions as a drop down menu.

Now it shows a blank Save As dropdown bar if I try to save .pngs, and the only other thing I can select is Save As > All Type. I already tried a full uninstall, resetting firefox and starting in Safe Mode and they all have this issue. IE can download .pngs no problem.

Everything was working since yesterday.

Before I was able to Right Click > Save Image As and it would give me the extensions as a drop down menu. Now it shows a blank Save As dropdown bar if I try to save .pngs, and the only other thing I can select is Save As > All Type. I already tried a full uninstall, resetting firefox and starting in Safe Mode and they all have this issue. IE can download .pngs no problem. Everything was working since yesterday.

Chosen solution

Hey,

The download dialog box is of windows so this problem can be solved via a window option. This problem can be easily solved just follow the steps given in the below link.


Click this link.

Hope it helps

Read this answer in context 👍 1

All Replies (5)

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Have you tried to add the extension manually? <Picture.png>

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FredMcD said

Have you tried to add the extension manually? <Picture.png>

It works to save as an image, but before I didn't need to do that, it would show it. Now if I don't add the extension manually, it saves it as some unknown file and can't read it in an image viewer. It didn't do that before.

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Chosen Solution

Hey,

The download dialog box is of windows so this problem can be solved via a window option. This problem can be easily solved just follow the steps given in the below link.


Click this link.

Hope it helps

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Talha said

Hey, The download dialog box is of windows so this problem can be solved via a window option. This problem can be easily solved just follow the steps given in the below link. Click this link. Hope it helps

That fixed it, thank you!

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.