Help me understand in plain English how to stop Shock Flash warnings.
I am 68 years old, and I am NOT a computer-savvy person by any stretch of the imagination. I have been having horrible problems with the Shock Flash warning for four or five years now. I've checked support sites; I've checked the Shock Flash site; I've looked up help on Firefox. So far, nothing makes any sense to me that I read. I've even asked other more computer-literate friends for help. None has been forthcoming. Is there anyone in this group who can eliminate the geek-talk that I do not comprehend and explain to this English teacher in plain, simple English how I can fix this problem. There is no one time or one website or social media or anything else that stands out. It simply happens out of the blue with no warning. Sometimes the Continue button works fine; most times, however, I just have to shut down and start over because everything is frozen. I NEED HELP!!
Chosen solution
One further thought... you could see if the problem occurs in another browser. If it doesn't, that will prove that it's a Firefox issue, but if it does, I would suggest uninstalling it from your PC - Control Panel > Programs. Once done, the next time you try to use Flash you will be prompted to install it, and hopefully it will be OK.
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You appear to be using an old version of the Shockwave Flash plugin on Firefox. This can cause performance issues. To fix this, simply try the following to update the plugin:
- Go to
about:addonsin Firefox - Click the Plugins button, located on the left-hand side of the screen
- Click Check to see if plugins are up to date
- Wait for Firefox to check for updates to all plugins
- Download the updates for Shockwave Flash by pressing the red button located next to the plugin name
- Follow the instructions provided by the download website
If this doesn't solve the issue or if you need more information, please don't hesitate to reply to this thread.
Your System Details shows;
Installed Plug-ins
Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149 Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
Having more than one version of a program may cause issues.
Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/
That is the Adobe Shockwave for Director and that is a different plugin than the Shockwave Flash plugin, so do not confuse the two.
ohsoconfused also has Shockwave Flash 16.0 r0 listed so ohsoconfused likely already has 16.0.0.235.
Ohsoconfused is probably even more confused now!
This isn't getting to the root of the problem, but you could set Flash to 'Ask To Activate' which should at least stop the random warnings. To do that, click 'Manage your add-ons' (looks like a piece of jigsaw puzzle) in the main menu unless you've moved it > Plugins > Shockwave Flash, and change 'Always Activate' to 'Ask To Activate.'
Okay, I have followed the steps Brandon suggested. That all is fine; I am up-to-date on the Shockwave Flash program. Someone else suggested that I check Shockwave for Director; that is not activated, and I did not ask that it be activated. Two real tests of Shockwave are the Sunday comics (online, of course) and my downloaded Advent calendar. I am going to try them out in just a few minutes. If I still have problems, I will try changing the program to Ask to Activate rather than Always Activate. If that doesn't work, I'll be back. Thanks for the help. Oh, so far this a.m., I have had no warnings. I probably just jinxed myself!!
Chosen Solution
One further thought... you could see if the problem occurs in another browser. If it doesn't, that will prove that it's a Firefox issue, but if it does, I would suggest uninstalling it from your PC - Control Panel > Programs. Once done, the next time you try to use Flash you will be prompted to install it, and hopefully it will be OK.
ohsoconfused the Shockwave (director) player and Shockwave Flash player are two different things.
The Shockwave (director) player is used very little now days compared to the Flash player as it is used mostly for some games and learning tools and such.
Scribe_uk said
One further thought... you could see if the problem occurs in another browser. If it doesn't, that will prove that it's a Firefox issue, but if it does, I would suggest uninstalling it from your PC - Control Panel > Programs. Once done, the next time you try to use Flash you will be prompted to install it, and hopefully it will be OK.
I tried Internet Explorer and did get a couple of shockwave warnings. Therefore, I will take the suggestion about uninstalling. I have also slowed down my clicking from one thing to another before the computer is settled. That has helped also. Only four or five warnings in the days since I originally posted. Thanks to all of you for your help.