Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmarks keep disappearing off the Bookmark Bar after browser restart

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by CoryMH

more options

Whenever I restart the Mozilla browser, the bookmarks are gone off the toolbar. Additionally, they're also gone from all of my bookmark repositories (Bookmarks Toolbar, Unsorted Bookmarks, Recently Bookmarked, etc)

They're not there, and it appears that the bookmarks have all reset to default, because the default Mozilla bookmarks that I had deleted are back again.

It's like the Bookmarks function resets itself after each browser restart or something.

Whenever I restart the Mozilla browser, the bookmarks are gone off the toolbar. Additionally, they're also gone from all of my bookmark repositories (Bookmarks Toolbar, Unsorted Bookmarks, Recently Bookmarked, etc) They're not there, and it appears that the bookmarks have all reset to default, because the default Mozilla bookmarks that I had deleted are back again. It's like the Bookmarks function resets itself after each browser restart or something.

All Replies (1)

more options

Hello,

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Either enter about:support in your address bar, or go to:

  • Help (or New Fx Menu > Help-29) > Troubleshooting Information

Beside Profile Folder, click the "Show Folder" button to access the location of the file. Make sure it isn't read only. You can also install the Places Maintenance extension to run maintenance on the file. Please read the following articles first as they provide helpful hints and instructions that may be relevant to you:

If that fixes it, see if you can recover your bookmarks by following the steps in the article Recover lost or missing Bookmarks.