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I can't login to my dropbox account.

  • 1 reply
  • 55 have this problem
  • 36 views
  • Last reply by CoryMH

mrghasemi1992
mrghasemi1992
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I can't login to my dropbox account. When I press sign in button, firefox will load the sign in panel again. User and pass is correct.

I can't login to my dropbox account. When I press sign in button, firefox will load the sign in panel again. User and pass is correct.

Chosen solution

Hello,

Try clearing your cookies and cache and then try signing in again.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.

Read this answer in context 👍 6

All Replies (1)

CoryMH
CoryMH
more options

Chosen Solution

Hello,

Try clearing your cookies and cache and then try signing in again.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.