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I need to upload file from my computer to website, when I click browse to look at which documents I want it does nothing.

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I need to upload file to quicken loans I click the blue button that says Browser on it so I can search what documents to upload it doesn't open the folders to look for the documents to select.

I need to upload file to quicken loans I click the blue button that says Browser on it so I can search what documents to upload it doesn't open the folders to look for the documents to select.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • EA SPORTS Game Face Plugin 1.8.0.0
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • NPWLPG
  • Shockwave Flash 15.0 r0
  • Unity Player 4.5.4f1
  • VLC media player Web Plugin 2.1.0
  • iTunes Detector Plug-in

Application

  • Firefox 34.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • Support URL: https://support.mozilla.org/1/firefox/34.0/WINNT/en-US/

Extensions

  • Firebug 2.0.4 (firebug@software.joehewitt.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yes popups 0.9.8b (yespopupsV1@patheticcockroach.com)
  • weDownload Manager Pro 0.93.55 (008abed2-b43a-46c9-9a5b-a771c87b82da@1ad61d53-2bdc-4484-a26b-b888ecae1906.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 059c1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-26-2012
  • driverDate2:
  • driverVersion: 9.17.10.2867
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.newtab.url: http://search.conduit.com/?gd=&ctid=CT3320211&octid=EB_ORIGINAL_CTID&ISID=M6D67182D-BE36-4DA7-A0E6-4FB42A38340B&SearchSource=69&CUI=&SSPV=&Lay=1&UM=5&UP=SP6F403445-B552-4459-975E-91BC742F4973
  • browser.places.smartBookmarksVersion: 7
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141020184313
  • browser.startup.homepage: http://www.arrowheadpride.com/
  • browser.startup.homepage_override.buildID: 20141027152126
  • browser.startup.homepage_override.mstone: 34.0
  • dom.mozApps.used: True
  • dom.popup_allowed_events:
  • extensions.lastAppVersion: 34.0
  • font.internaluseonly.changed: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1412204011
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1414546055
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1414520606
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf,application/vnd.adobe.xdp+xml,application/vnd.fdf,application/vnd.adobe.xfdf,audio/mpeg,audio/x-mpeg,audio/mp4,audio/wav,audio/x-wav
  • plugin.importedState: True
  • plugin.state.npmcsnffpl: 0
  • privacy.cpd.cache: False
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.cpd.siteSettings: True
  • privacy.popups.disable_from_plugins: 3
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1414078708

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

Hi there. you have search.conduit set up as your about:newtab page. This could be add-ware. Is this what you want?

Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

Hi there. you have '''search.conduit''' set up as your '''about:newtab''' page. This could be add-ware. Is this what you want? '''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
FredMcD
  • Top 10 Contributor
4261 solutions 59654 answers

Are you are using a beta program? Have you contacted them?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Are you are using a beta program? Have you contacted them? '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences'''<Enter> in the address bar Select '''Advanced > General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.

Modified by FredMcD