Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Opening unwanted pages

  • 1 reply
  • 1 has this problem
  • Last reply by philipp

more options

locking this thread as duplicate, please continue at /questions/1027745

When I am looking on any website such as Ebay, Asda etc and click on next page or view item unwanted pages are opening up sometimes 4 or 5 pages. Also I can not get rid of pop ups, I have disabled them, retarted Firefox updated everything and these problems are still an issue.

Modified by philipp

All Replies (1)

more options

hello, this might be a problem with malware/adware on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware