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new tab always sends me to random facebook page

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by philipp

massanetta
massanetta
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I hit the "plus sign" to create a new tab to go to search a new page- for example google images- and it takes me to a random facebook page of someone I have never met, named Grant.

I am wondering if I should just delete mozilla and go to explorer or someone else.

I cant do my work. Thanks!

I hit the "plus sign" to create a new tab to go to search a new page- for example google images- and it takes me to a random facebook page of someone I have never met, named Grant. I am wondering if I should just delete mozilla and go to explorer or someone else. I cant do my work. Thanks!

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like a problem with adware on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware