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downloaded htm files will not open

Posted

Downloaded several .htm files from the same site. They opened fine in a separate tab the first time. I closed each of them. When I wanted to return to the files, none of them appeared in the downloads window; they were there in All Downloads. None would open however, clicking on the file name, nor would the Containing folder open, showing the file.

Downloaded several .htm files from the same site. They opened fine in a separate tab the first time. I closed each of them. When I wanted to return to the files, none of them appeared in the downloads window; they were there in All Downloads. None would open however, clicking on the file name, nor would the Containing folder open, showing the file.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0
  • NPWLPG
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • Firefox 32.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0.3/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Lazarus: Form Recovery 2.3 (lazarus@interclue.com)
  • PriceBlink 4.1 (info@priceblink.com)
  • Shareaholic 3.0.1 (firefox-extension@shareaholic.com)
  • Take A Break 1.3 (takeabreak@ttt-jl.blogspot.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Yoono 7.7.29 ({d9284e50-81fc-11da-a72b-0800200c9a66})
  • Boomerang for GMail 1.2.1 ({65e41d20-f092-41b7-bb83-c6e8a9ab0f57}) (Inactive)
  • Video Myxa 1.9.91 ({0C07EECD-53B6-4748-BB2B-4395BF51DD8B}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1800 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-25-2011
  • driverDate2:
  • driverVersion: 8.15.10.2342
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 524288
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.cache.frecency_experiment: 1
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage: https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=llya694le36z&ss=1&scc=1&ltmpl=default&ltmplcache=2&hl=en
  • browser.startup.homepage_override.buildID: 20140923175406
  • browser.startup.homepage_override.mstone: 32.0.3
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 32.0.3
  • font.default.x-western: sans-serif
  • font.internaluseonly.changed: False
  • font.minimum-size.x-western: 12
  • font.name.serif.x-western: Arial
  • font.size.fixed.x-western: 16
  • font.size.variable.x-western: 18
  • gfx.blacklist.suggested-driver-version: 10.6
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1411999138
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 53641870
  • places.last_vacuum: 1297568374
  • plugin.disable_full_page_plugin_for_types: audio/3gpp2,video/3gpp2,audio/3gpp,video/3gpp,audio/aac,audio/x-aac,application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • plugin.state.npgeplugin: 0
  • privacy.cpd.downloads: False
  • privacy.cpd.history: False
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1411999151

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159013 answers

Are there any files that you have downloaded and saved in the location where you saved them?

If the files are no longer present in that location then you may have security or cleanup software that has removed them.

Are there any files that you have downloaded and saved in the location where you saved them? *https://support.mozilla.org/kb/Options+window+-+General+panel If the files are no longer present in that location then you may have security or cleanup software that has removed them.

Question owner

I think issue is resolved but I don't remember how!

I think issue is resolved but I don't remember how!