Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox gets black

  • 3 replies
  • 4 have this problem
  • 9 views
  • Last reply by hazze34
  • Solved

hazze34
hazze34

half of ff gets black on Facebook

When getting a message

half of ff gets black on Facebook When getting a message

Chosen solution

Problem solved. by updating the graphics card drivers from nvidia

Read this answer in context 👍 0

All Replies (3)

hazze34
hazze34 Question owner

this is what i see

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
hazze34
hazze34 Question owner

Chosen Solution

Problem solved. by updating the graphics card drivers from nvidia