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How to pass Mozilla Firefox Start Page password window? I never set any password on first place.

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  • 1 has this problem
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  • Last reply by cor-el

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I never set any security password on first place and this popup asking for password suddenly came up. It does not give any option either to reset password and prevents browser from opening. I already reinstalled it but it remains as it is.

I never set any security password on first place and this popup asking for password suddenly came up. It does not give any option either to reset password and prevents browser from opening. I already reinstalled it but it remains as it is.

All Replies (3)

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What does this pop-up say?

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Here's the attached image!

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Hmm. The forum identifies your Firefox version as Firefox 4.42.0.0 ??

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then also create a new profile.