"Email link" sends a message with lsp:// rather than http:// before the URL
On my partner's machine, clicking the "Email link" button sends a message containing the URL, but the "properties" show it as lsp://URL rather than http://URL. I can't see any setting to correct this.
On my machine it works OK.
The OS is Windows 7 Pro for my partner, Home for me (but I can't see that this should make a difference).
If it helps, I can send this message again from her machine to get the config information correct.
Chosen solution
Thanks again - we use Malwarebytes and MSE so with a modicum of luck there shouldn't be any malware.
But I think I've solved it - the latest version of Firefox seems to use a different way of communicating with the email client. Massaging "The Bat!"'s config on my SO's machine seems to have solved the problem (at least on a single test).
So thanks for all the ideas, and I can now read my SO's web links.
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That would be a good idea. That way, we can see the profile. BUT, get permission first.
On the other computer, what is the web address, and what is sent?
I'll try to get onto her computer later today to get the config info.
Meanwhile, this is the HTML text that my mail client (The Bat!) receives:
</span><a style=3D" font-family:'calibri'; font-size: 11pt;" href=3D"www=
.jubileehousechichester.co.uk">www.jubileehousechichester.co.uk</a>
The plain text part has just the URL www. etc.
It looks OK to me but I'm no SMTP or HTML expert.
After you get in the other computer, remember to use the Ask A Question link at the top of Mozilla.org web pages. Also, include this link back to this posting; https://support.mozilla.org/en-US/questions/1003645.
As to everything in front of WWW, don't worry about it. That is a display command.
Modified by FredMcD
Thanks. I sort of knew about the bit before the "www." but it's good to have it confirmed.
But I think it may take a bit of time to get access to my SO's machine - she's busy changing all her passwords on the sites that she uses and may have been attacked by Heartbleed....
This happens every time she sends me an URL - it's not specific to this one.
When I send an URL from Firefox the relevant text looks like this
<a style=" font-family:'courier new'; font-size: 9pt;" href="http://www.ptoye.com/">http://www.ptoye.com/</a>
which doesn't look significantly different from the original except for the references to "3D" which I don't understand.
I'll try emailing a link from her machine to herself and seeing if it works (should have thought of this before).
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Chosen Solution
Thanks again - we use Malwarebytes and MSE so with a modicum of luck there shouldn't be any malware.
But I think I've solved it - the latest version of Firefox seems to use a different way of communicating with the email client. Massaging "The Bat!"'s config on my SO's machine seems to have solved the problem (at least on a single test).
So thanks for all the ideas, and I can now read my SO's web links.