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When using AOL email, how do I select an old block of email for deletion?

Posted

Using Windows 8.1 on HP Pavilion Notebook. Using FireFox 30 Beta.

When using AOL Desktop; I can select old blocks of email using the shift or control keys in combination with, the up and down arrow keys, or the page up or page down keys.

Your solution will be appreciated. Thank you.

Using Windows 8.1 on HP Pavilion Notebook. Using FireFox 30 Beta. When using AOL Desktop; I can select old blocks of email using the shift or control keys in combination with, the up and down arrow keys, or the page up or page down keys. Your solution will be appreciated. Thank you.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • WildTangent Games App V2 Presence Detector
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • This plug-in enables downloading of Flash videos
  • This plug-in enables downloading with the Download This Video button
  • This plug-in enables downloading of HTML5 videos
  • Citrix Online App Detector Plugin
  • 5.1.30214.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • NPWLPG
  • MetaStream 3 Plugin r4

Application

  • Firefox 30.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
  • Support URL: https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/

Extensions

  • AOL Toolbar 5.74.1.10054 ({7affbfae-c4e2-4915-8c0f-00fa3ec610a1})
  • RealDownloader 17.0.9 ({53D8DD28-1C83-41F3-B171-C2ED5B3E5DE8})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo! Toolbar 3.2.3.20140326060057 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7600G
  • adapterDescription2:
  • adapterDeviceID: 0x9908
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 768
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.16384
  • driverDate: 9-25-2013
  • driverDate2:
  • driverVersion: 13.152.1.3000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7600G Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140520115057
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20140520115057
  • browser.startup.homepage_override.mstone: 30.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 30.0
  • font.internaluseonly.changed: False
  • font.size.variable.x-western: 14
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL: http://us.yhs4.search.yahoo.com/yhs/search?ei=UTF-8&hspart=w3i&hsimp=yhs-synd1&type=W3i_DS,221,0_0,Search,00000000,0,0,0,7635&p=
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.dnupdate: False
  • places.database.lastMaintenance: 1400820667
  • places.history.expiration.transient_current_max_pages: 85728
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.csp.enable: False
  • security.OCSP.enabled: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1398268104

Misc

  • User JS: Yes
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

Different sites may have different ways of doing things. Left click on the first item. Then, holding down the <Control> (Mac: <Command>) key, left click on the other items.

Different sites may have different ways of doing things. Left click on the first item. Then, holding down the '''<Control> (Mac: <Command>)''' key, left click on the other items.

Modified by FredMcD