Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

shockwave. this application requires Xtra (text) that either does not exist or failed to initialize, make sure appropriate Xtras are in the Xtras folder

  • 2 replies
  • 3 have this problem
  • 49 views
  • Last reply by stepon
  • Solved

stepon
stepon

Shockwave for director 12.1.1.151 does not start, comes up with this. This application requires Xtra (text) that either does not exist or failed to initialize, make sure appropriate Xtras are in the Xtras folder.Reinstalled but made no difference. If you can help would be grateful. Thankyou.

Shockwave for director 12.1.1.151 does not start, comes up with this. This application requires Xtra (text) that either does not exist or failed to initialize, make sure appropriate Xtras are in the Xtras folder.Reinstalled but made no difference. If you can help would be grateful. Thankyou.

Chosen solution

I restored my computer to an earlier version, installed latest version of firefox and Shockwave for director, everything is fine now. Thankyou for your help guigs2.

Read this answer in context 👍 0

All Replies (2)

guigs
guigs

I have not heard of Xtra, and if reinstalling does not help the error, can you see if there is an add on that is causing this warning. Use Troubleshoot Mode in Firefox will be helpful, but it will only disable add ons, not extensions.

Is this Xtra? http://en.wikipedia.org/wiki/Xtra_%28Macromedia%29 In previous versions, it allowed attackers to get access to the memory and insert corrupt memory for a denial of service see: http://www.cvedetails.com/vulnerabili.../Adobe-Shockwave-Player.html

If you do not use the extension, would your one installation of version 13 be sufficient?

stepon
stepon Question owner

Chosen Solution

I restored my computer to an earlier version, installed latest version of firefox and Shockwave for director, everything is fine now. Thankyou for your help guigs2.