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bt wifi causing url issues

  • 10 replies
  • 1 has this problem
  • 8 views
  • Last reply by tremault

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When I connect to BT wifi, first of all my youtube homepages won't load, they just get stuck on loading. then all my other pages get redirected to bt login page. but once It has redfirected them, the pages i was originally trying to load are malformed in the bt wifi login page. firefox doesn't even have a record of the page i was actually asking for. apart from the youtube pages of course, which are stuck loading. and even when I have logged into btwifi, the pages won't load. if I click stop the url is just dumped, it disappears. why does it disappear? i don't know, thee is no good reason for firefox to just clear the address bar. This is so frustrating because every time i want to use the internet I am having to screw around trying to find what webpages i was trying to access, looking through my history. if I'm really unlucky and my computer drops connection after i have opened a load of articles in separate tabs, by the time I have realised, I go to hte other tabs and see a btwifi login page. I can't even retrieve the url I was requesting because it has been mangled by bt login. This is causing massive problems and many times I can even completley lose an article that i had taken ages to find thus ruining my productivity. why does firefox not have url consistency when getting redirected? if it is redirected then surely teh browser should hold a history of what it was redirected from? also, if the page is being loaded and the stop button is pressed for whatever reason, why lose the URL? this is not sensible behaviour.

When I connect to BT wifi, first of all my youtube homepages won't load, they just get stuck on loading. then all my other pages get redirected to bt login page. but once It has redfirected them, the pages i was originally trying to load are malformed in the bt wifi login page. firefox doesn't even have a record of the page i was actually asking for. apart from the youtube pages of course, which are stuck loading. and even when I have logged into btwifi, the pages won't load. if I click stop the url is just dumped, it disappears. why does it disappear? i don't know, thee is no good reason for firefox to just clear the address bar. This is so frustrating because every time i want to use the internet I am having to screw around trying to find what webpages i was trying to access, looking through my history. if I'm really unlucky and my computer drops connection after i have opened a load of articles in separate tabs, by the time I have realised, I go to hte other tabs and see a btwifi login page. I can't even retrieve the url I was requesting because it has been mangled by bt login. This is causing massive problems and many times I can even completley lose an article that i had taken ages to find thus ruining my productivity. why does firefox not have url consistency when getting redirected? if it is redirected then surely teh browser should hold a history of what it was redirected from? also, if the page is being loaded and the stop button is pressed for whatever reason, why lose the URL? this is not sensible behaviour.

All Replies (10)

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If you are redirected to a BT login page the url is remembered in history. However to prevent a redirect with out your permission you check out this article:

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Thanks for the tip, but this just doesn't even work. I can see why it should work but it just doesn't. I lost the login just now without knowing and I refreshed a page, but the page I was served was the btlogin page which replaced my page completely and I could not retrieve my original page. it's like this, here is what my firefox history would look like " page 1, page 2, page 3, page 4 ". now If I was on page 4 and clicked back, it would then look like this " page 1, page 2, bt login ". So as you can see, I have lost page 3. it has been replaced by the bt login. If I am lucky, page 2 wasn't a procedurally generated page and i can click back to page 2 after logging in and re-find page 3. but let's say page 2 was procedurally generated like facebook for example, then by clicking back to go to page 2, it is possible that I will not find page 3 again. even worse, if I middle-click on a load of links from a procedurally generated page, and the login is lost, my tabs will look like this:- " bt login, bt login, bt login, bt login, bt login, ". and the links I had requested are nowhere in my history at all because they have been hijacked and were never loaded into firefox.

Modified by tremault

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this is really bad. I just lost a ton of links because of this issue. it's not a redirect. I checked that option in the firefox options. didn't work.

here is a illustration of the issue. I middle clicked on http://www.japan-legend.com and I got a new tab with https://www.btopenzone.com:8443/home?CPURL=http%3A%2F%2Fwww.japan-legend.com no redirect, it just thrust this URL onto me. why is firefox allowing this to occur? if I click on a link, firefox should robustly use that link. how can it be that firefox doesn't faithfully take that link and use it??how can BT possibly insert their stupid url into my new tab instead of what I asked for?

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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

See if there is still a problem. Then restart.

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i'm not sure how i could do that, hardware acceleration is already turned off.

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Check and make sure.

I found that after Firefox v29, a LOT of my settings and add-ons were changed / reset.

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@_@ I wouldn't have said it if I hadn't checked.....

You mean to tell me there are people who have their firefox settings memorised!! O_O that's crazy!

besides, I can't understand how hardware acceleration could effect FF's treatment of opening links and fetching urls. I mean, if it gets a link request, it should place that link in the url bar, then try to resolve that url. whatever is happening... that's not authentic treatment of a user request. it is manipulation of what the user can access. firefox is a tool to fetch and display webpages. I feel unnerved that i can ask for a specific url and firefox allow that url to be completely replace with a totally different url and have no record of the one I requested.

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I wouldn't have said it if I hadn't checked.....

And I know that you checked . . . . How?


You mean to tell me there are people who have their Firefox settings memorized!!

I know what my settings are. Don't you?


I can't understand how hardware acceleration could effect . . .

From Mozilla.org help files; Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

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The best way for this forum to work is, We give you things to try. And you let us know the results. We may tell you to do something that you already tried. If you are not sure how to do something . . . . Ask.


The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

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And I know that you checked . . . . How? You should be able to safely assume i checked my settings menu, since i gave you information that was contained in the setting menu. Like if I ask somebody what's on tv tomorrow, I can safely assume they might pick up a tv guide.

I appreciate you coming in here to help, but that's not really helping, asking me to double check something i already checked after you asked me to check it.