Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every site has a problem with the cert. It has to do something with being in the domain.

more options

every single site has the same issue

your connection is not secure ... SEC_ERROR_UNKNOWN_ISSUER


chrome works fine IE even works

In the end i uninstalled firefox because it is completely useless!!!!!!!!!!!!!!!!!!!!!!!!

This issue is 100% firefox is freaken broken

every single site has the same issue your connection is not secure ... SEC_ERROR_UNKNOWN_ISSUER chrome works fine IE even works In the end i uninstalled firefox because it is completely useless!!!!!!!!!!!!!!!!!!!!!!!! This issue is 100% firefox is freaken broken

Chosen solution

Does <DELETED> ring a bell? That's not the normal issuer of the mozilla.org SSL certificate. There may be a company proxy server functioning as a "man in the middle".

Typically administrators add the proxy server's signing certificate to the Windows certificate store, which covers IE, Edge, and Chrome. Firefox uses its own certificate store, so users either need IT assistance, or assuming it's a trusted intermediary, they can import the certificate themselves. As an example: https://support.mozilla.org/questions/1068675

Read this answer in context 👍 1

All Replies (6)

more options
more options

sorry but it has something to do with the network and nothing to do with

virus scanners firewalls ...

IE works Chrome works

it is very specific to Firefox and only Firefox !!!!!

more options

hi, if you'd like to solve the issue and not just complain about it, we'd need some more information about the issue, because a solution depends on your individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum.

thank you!

more options

".... and not just complain about it...." <--------------- unnecessary

going to this page (or any page anywhere)

https://www.mozilla.org/en-US/firefox/48.0.2/firstrun/

www.mozilla.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

https://www.mozilla.org/en-US/firefox/48.0.2/firstrun/

Peer's Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:

Modified by FirefoxSux999

more options

Chosen Solution

Does <DELETED> ring a bell? That's not the normal issuer of the mozilla.org SSL certificate. There may be a company proxy server functioning as a "man in the middle".

Typically administrators add the proxy server's signing certificate to the Windows certificate store, which covers IE, Edge, and Chrome. Firefox uses its own certificate store, so users either need IT assistance, or assuming it's a trusted intermediary, they can import the certificate themselves. As an example: https://support.mozilla.org/questions/1068675

Modified by jscher2000 - Support Volunteer

more options

Exported from chrome and imported into FF

everything works

Thank you