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I can't send or reply to an email in Outlook/Hotmail. I cleared my cache, cookies, browsing history, etc. and even uninstalled/reinstalled Firefox.

  • 4 replies
  • 13 have this problem
  • 3 views
  • Last reply by Shadow110

indyphotog
indyphotog

So what do I do next?

So what do I do next?

Chosen solution

Since you do not know what it is you probably have not modified it. Description is here though fyi: http://kb.mozillazine.org/User.js_file#About_the_user.js_file This maybe a pain but is different from a reinstall or useful in the future : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Someone with more info on Outlook/Hotmail will have to give a hand here. Hang in.

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All Replies (4)

Shadow110
Shadow110

Could it possible be your User JS file that you have set as No

Someone will be along to check back on your reply

indyphotog
indyphotog Question owner

I'm sorry, but I have no idea what that means.

Michal Stanke
Michal Stanke

Hi indyphotog.

Can you please provides or in more detail, what happen when you try to send/reply? What are your steps and where it stops working (what should happen and does not)?

Regards, Michal

Shadow110
Shadow110

Chosen Solution

Since you do not know what it is you probably have not modified it. Description is here though fyi: http://kb.mozillazine.org/User.js_file#About_the_user.js_file This maybe a pain but is different from a reinstall or useful in the future : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Someone with more info on Outlook/Hotmail will have to give a hand here. Hang in.