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  • Solved

Default action "Edit draft message"

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuiti… (read more)

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuitive and just wrong. A default should NEVER be an action that commits to an irreversable behavior path. Please fix.

This extremely bad design "feature" has apparently been around quite a while and generates exactly the problems returned by a search here on "delete attachments Thunderbird." I first noticed the behavior just about the time GMail introduced two-factor authentication. Maybe no connection there, but ...

Asked by c.roy.taylor 4 months ago

Answered by Matt 4 months ago

  • Solved

All folders vanishes till reboot.

Hi, I have a strange problem with Thunderbird (currently 91.8.1 on Linux, but have this problem for a while). Initially (i.e. after each reboot) Thunderbird works normall… (read more)

Hi,

I have a strange problem with Thunderbird (currently 91.8.1 on Linux, but have this problem for a while). Initially (i.e. after each reboot) Thunderbird works normally but at some point when I start Thunderbird all I can see in the folders list are one entry for each account (see attached screenshot). I can still edit account details. But the only way to make it work again is to reboot my system. Just logging out and in is not sufficient. I tried to start Thunderbird in safe mote or to get some log details but nothing helped or got me a step further.

Today I experienced something new. I worked with Thunderbird and didn't close it (and also didn't suspend or hibernate the system). At some point when I wanted to visit the sent-item-folder I got an error message (unfortunately I didn't make a screenshot) that the folder couldn't be loaded. Then I couldn't open any folder. After restarting Thunderbird I had the problem of above.

Hope someone has an idea how to fix this.

Alex

Asked by alexander.eckert 2 weeks ago

Answered by alexander.eckert 2 days ago

  • Locked

Gmail POP access on Windows 7 fails with OAuth2

On May 20, 2022, in a few days, Google will turn off "unsecure access" to Gmail from Thunderbird and Outlook. This will require changing the Thunderbird account settings … (read more)

On May 20, 2022, in a few days, Google will turn off "unsecure access" to Gmail from Thunderbird and Outlook. This will require changing the Thunderbird account settings from "Normal Password" to "OAuth2" for verification. Problem is OAuth2 verification will not work on my Windows 7 laptop. It just runs in circles. A Google page opens, asks my Google account password, accepts it, and then shows a page asking to allow access to the account. Saying yes just closes the window, but no mail gets POPed down to Thunderbird. In my testing, OAuth2 does work on my Windows 10 laptop. If you are as stubborn as me about still using the Win7 computer, you can change your Google account to use 2-factor verification. They will call you or text you every time you log in to the Google account itself, or you can buy a USB dongle. Once you have 2FA setup, you can go to the "Security" sidebar in your Google account, and create an "app password". I said "Mail" and "Windows Computer" and it generates a 16-letter password shown as all caps, but when cut-and-pasted in my Keepass password manager is all small case. You can then go back to, or stay at "Normal Password" in your Thunderbird account settings, and when the password to your Google account fails, put in the app password and check "Remember in Password manager". Then you can POP emails from Gmail again. I don't know if Outlook has these problems. I assume IMAP on Win 7 might have these problems. I did create a new T-bird profile just to try this out. I detailed that misery quest in a previous post: "Almost can get Gmail with 2FA" https://support.mozilla.org/en-US/questions/1369836

The sad thing is my Google password is 15 characters alpha mixed with numeric, I assume case sensitive, and also special characters. So it is much more secure than the app password Google assigned me. Especially more secure now that hackers know our email password is 16 alpha non-case-sensitive. Oh well, that's Google for you. Don't blame them, blame the idiots that set their passwords to Password1.

After figuring out this with the new test Google accounts I made, I just switched one of my three "real" Gmail accounts to 2FA, and an app password for mail. If I read right, if you try to outsmart the system and drop out of Google 2FA, it also invalidates all your app passwords as well.

It would be nice if the T-bird team could see why OAuth2 verification fails in Win7. I posted results in my T-bird error console in that previous post. I hope this is a weird thing that only affects me, but just in case, I thought I would post this for other Win7 dinosaurs out there.

Asked by winopaul 4 days ago

Last reply by Matt 2 days ago

  • Solved

Thunderbird Beta - 101.0b3 (64-bit

After update to above Beta I keep getting mailbox filter errors on Default account, occurs at start-up & when some new messages arrive that are sent into the filters … (read more)

After update to above Beta I keep getting mailbox filter errors on Default account, occurs at start-up & when some new messages arrive that are sent into the filters . See screenshot attached. Many Thanks

Asked by a_greenway 3 days ago

Answered by david 3 days ago

  • Solved

Viewing emails always goes into write/reply/send mode

Not sure if I've done something to cause this, or whats happened or if this is a bug in the beta release I'm using.. 101.0b2 (64-bit) When I open an email from the inbox … (read more)

Not sure if I've done something to cause this, or whats happened or if this is a bug in the beta release I'm using.. 101.0b2 (64-bit)

When I open an email from the inbox view to read it, it always goes into write/edit/reply/send mode(not sure what to call that mode). It's only just started to happen.

Is this a config/settings error I could have caused ? Other Suggestions?

++Mark. https://ctproduced.com

Asked by m_cathcart 6 days ago

Answered by Toad-Hall 5 days ago

  • Solved

Get "Sending of the message failed" when I send email, but the email sends anyway

Here's something I've never seen in more than 20 years of using Thunderbird. It's more of an aggravation than anything else, but I'm asking about it because I hope it's n… (read more)

Here's something I've never seen in more than 20 years of using Thunderbird. It's more of an aggravation than anything else, but I'm asking about it because I hope it's not a sign of something more serious:

I receive: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

But the message does send. This happens mostly with my Hotmail account, but also sometimes with either of my two Gmail accounts.

This started after an update to Thunderbird; one of the v. 91 updates, I think. None of my settings changed and I've done nothing different to the Thunderbird settings in years. I'm running Thunderbird on Xubuntu 20.04, 64 bit, and the current Thunderbird is 91.9.0.

Any thoughts? And thanks for your help.

Asked by Wine_Curmudgeon 1 week ago

Answered by Wine_Curmudgeon 6 days ago

  • Solved
  • Locked

Suddenly unable to send email through Gmail/SMTP account

My Thunderbird set-up has worked fine for years so I was surprised to discover two days ago I can no longer send emails. I have a Gmail SMTP account which I have never pr… (read more)

My Thunderbird set-up has worked fine for years so I was surprised to discover two days ago I can no longer send emails. I have a Gmail SMTP account which I have never previously have a problem with.

Thunderbird updates automatically and I am on version 91.8.1 - it's possible the problem began when the new version was downloaded but I don't know when that was.

Whenever I try to send an email I get the error:

The message could not be sent because the connection to Outgoing server (SMTP) smtp.googlemail.com timed out.

Asked by signups2 3 weeks ago

Answered by Matt 2 weeks ago

  • Solved

As of Sun Apr 24, Thunderbird 91.8.1 (64-bit) no longer connecting to Office 365

I've been using Thunderbird for many years and have continued using it successfully since my office changed its e-mail service from serverdata.net to Office 365 several m… (read more)

I've been using Thunderbird for many years and have continued using it successfully since my office changed its e-mail service from serverdata.net to Office 365 several months ago. (Server outlook.office365.com, connection security SSL/TTS, authentication method Normal password.) All was working well as of late on Sat Apr 23. When I next called up T-bird (on my Win 10 laptop) late on Sun Apr 24, I could no longer login to my account. Verified correct e-mail address and password, but multiple attempts to login were all rejected. I could still get in to my account via Outlook at portal.office.com as well as Outlook on my Android, but I can't get in via T-bird....but I hate Outlook and really would prefer to get T-bird working again. On returning to the office the morning of Mon Apr 25, I tried as well with the T-bird installation on my Win 10 desktop (which, again, had long been working fine) and immediately encountered the same problem. So it seems that either there was a silent update to T-bird on Sun Apr 24 which broke T-bird's ability to connect to IMAP on office365.com, or Microsoft did something to the IMAP service on office365.com on Sun Apr 24 which broke T-bird's ability to connect to that service. Yes, I know I could get the Exquilla extension for T-bird and try connecting via the Exchange protocols, but before I do that, it sure would be nice to know whether it's T-bird or office365.com that broke. Anybody else having the same experience? Any solutions figured out yet (other than Exquilla)? Thanks for any insights!

-- Larry Afrin

Asked by drafrin 3 weeks ago

Answered by drafrin 4 days ago

  • Solved

I can not send emails using thunderbird . I get the following message. Go to https AUP#IPBL1000.

I can not send emails using thunderbird . I have tried to reply to emails, as well as different emails to a variety of recipients I get the following message. Go to http… (read more)

I can not send emails using thunderbird . I have tried to reply to emails, as well as different emails to a variety of recipients I get the following message. Go to https AUP#IPBL1000. I have not gone there, Is this a scam? How do I get back on track?

Asked by gordonellis 5 days ago

Answered by david 5 days ago

  • Solved

ISP authentication errors

I 've used Thunderbird for several years without any issues - thank you for that - but suddenly, over the last two or three weeks when sending a message, I have been gett… (read more)

I 've used Thunderbird for several years without any issues - thank you for that - but suddenly, over the last two or three weeks when sending a message, I have been getting an authentication error message from my ISP and the e-mail is rejected. This occurs every time I try to send an e-mail after rebooting my PC.

A password change made no difference.

Incoming messages are not affected.

Clearly my ISP is blocking the messages because it is not receiving the correct password or account name - but why?

The workaround I have discovered is to enter troubleshoot mode, then send the e-mail (successfully). Then I can exit troubleshoot mode and any later e-mails are also sent successfully - until I reboot the PC and then I have to repeat the procedure again.

I am using v91.7.0 (32 bit) on a 64 bit PC and running two e-mail addresses, both of which exhibit the same behaviour.

I do not have any add-ons and I use default preferences.

Any help would be appreciated.

Asked by powell2 1 month ago

Answered by powell2 5 days ago

  • Solved

Can't down emails or send emails

I have Thunderbird set up with several different email accounts. In December 2021, one of the email accounts suddenly stopped working. It won't receive or send emails. I … (read more)

I have Thunderbird set up with several different email accounts. In December 2021, one of the email accounts suddenly stopped working. It won't receive or send emails. I didn't change anything.

I'm not knowledgeable about figuring this stuff out, so I'd be very grateful for some help. The email that's not working is a gmail account. At first I was getting an error message about the password not working. I'm positive I'm using the correct password, because I tried it on https://mail.google.com/ and it worked fine.

I have Windows 10. I updated Thunderbird to 91.8.0 (32-bit) and it didn't make any difference -- I still can't receive or send email from the problem account. I didn't change any server settings (they are the same as my other gmail accounts, except for the specific account names).

When I try to get messages, it says says Connected to pop.gmail.com...

then

connection to pop.gmail.com server timed out

I have no idea what this means or what to do. If you need more information about my settings, just let me know what you need and I'll get it.

Thanks for any help you can offer. At this point I'm desperate.

Asked by mallomar 1 month ago

Answered by Toad-Hall 1 week ago

  • Solved

SMTP server rejecting > 1 POP session

I am experiencing a problem with the SMTP server rejecting sessions from Thunderbird v91.7.0 running on Fedora 36. Specifically, if I try to forward 2 e-mail messages on… (read more)

I am experiencing a problem with the SMTP server rejecting sessions from Thunderbird v91.7.0 running on Fedora 36. Specifically, if I try to forward 2 e-mail messages only 1 message will make it to the SMTP server and actually get forwarded. The error message I receive is

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout008.msg.pkvw.co.charter.net cmsmtp too many sessions from 104.33.187.187 AUP#Out-1360.

I researched the problem a bit and there seems to be a Thunderbird solution for IMAP users. However, I am using POP and I haven't found a way to configure a limit on simultaneous SMTP sessions.

This problem occurs because I am using Message Filters to automatically forward messages to another user. I think what happens is that Thunderbird is able to filter multiple messages for forwarding and tries to create multiple simultaneous SMTP sessions.

Asked by rayalan 1 week ago

Answered by rayalan 1 week ago

  • Solved

I cannot send or receive emails. I get message " login in to server imap.telstra.com with username *******@bigpond.net.au failed.

I have two email accounts. On the first one I cannot send or receive emails. I get message "login in to server imap.telstra.com with username *******@bigpond.net.au fai… (read more)

I have two email accounts. On the first one I cannot send or receive emails. I get message "login in to server imap.telstra.com with username *******@bigpond.net.au failed."

On the second I am receiving and sending emails but it is not saving my sent emails.

Any suggestions?

Asked by oyoitw 3 weeks ago

Answered by Stans 3 weeks ago

  • Solved

messages on thunderbird

This issue shows up randomly, affecting a random number of messages. Issue is that one message will take over other messages following. Message notification will look n… (read more)

This issue shows up randomly, affecting a random number of messages. Issue is that one message will take over other messages following. Message notification will look normal in the inbox, but click on the message following X message, and the X message is what will appear. The subject line at the very top of the page will be from Y, but the rest of the information following will be from X. Two, three or more messages may be affected. Deleting X will make no difference. This time, four messages were affected.

Asked by mknox 1 month ago

Answered by Matt 1 month ago

  • Solved

unable to send email messages in Thunderbird

I am running TB 91.7 in Win 10, with Bitdefender AV and firewall. When attempting to send an email, I received a popup indicating an issue with the SMTP outgoing server. … (read more)

I am running TB 91.7 in Win 10, with Bitdefender AV and firewall. When attempting to send an email, I received a popup indicating an issue with the SMTP outgoing server. (original message attached) (also original in and outgoing server settings attached). Upon checking the ISP's recommended settings, I discovered some updates (settings attached) and made those to TB (settings attached); I had to do some interpretation here, hopefully correctly. Attempted resend of message, still error messages (two popups attached). The webmail version works fine. Thanks.

Asked by am.bloke 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Thunderbird compacting query

Every day I notice this message pop up on the status line of TB. It's always the exact same message, compacting saved 1.5GB. Now, I'm pretty sure that I don't actually … (read more)

Every day I notice this message pop up on the status line of TB. It's always the exact same message, compacting saved 1.5GB. Now, I'm pretty sure that I don't actually get 1.5GB of space savings every day, so why does this keep popping up?

My TB is running the current version.

Asked by gunrunnerjohn 3 weeks ago

Answered by gunrunnerjohn 1 week ago

  • Solved

Persistent dialog box asking "Do you want to send your unsent messages?" At Every Launch!

Hello! Using Thunderbird for some years now and very happy normally. Although after trying to send 1 email with a special character "å" in the address, that did NOT succe… (read more)

Hello! Using Thunderbird for some years now and very happy normally. Although after trying to send 1 email with a special character "å" in the address, that did NOT succeed, now everytime Thunderbid launches, it pops a dialogbox:

Dialogbox [Unsent Messages] [X Close] Do you want to send your unsent messages now? [Checkbox, Checked] Always ask me when I go online [Send Now] [Later]

Everytime I launch Thunderbird, it now welcomes me with the dialog box!

I have ZERO messages in [Outbox] folder and [Queue] folders. (Is the latter an official Thunderbid folder?) Both are empty. I have repaired ALL folders. I'm always online.

The email was never sent away, probably due to impossible character in email address, and I never saw the unsent email so I have not been able to delete it. Clicking the [Later] button dismisses the windows but then brings the problem back in the future.

Where is the list of log or index of unsent and still to be sent emails? Apparently Thunderbird knows something, despite [Outbox] folder being completely empty!?

I've manually gone offline and back online and sayed online like normally.

PS. read this topic which did not solve my problem! https://support.mozilla.org/en-US/questions/1072963

Any and all help is welcome. Thanks

Asked by sam115 1 week ago

Answered by sam115 1 week ago

  • Solved

Emails turn to HTML code when I try to print from my laptop

All of a sudden when I try to print my emails from my MacBook Air, they come out all garbled like HTML code. Headers and body copy all come out in code instead of formatt… (read more)

All of a sudden when I try to print my emails from my MacBook Air, they come out all garbled like HTML code. Headers and body copy all come out in code instead of formatted correctly. I've tried everything I can think of to try to correct this issue, but I'm out of ideas. It works perfectly fine from both my other desktop computers. It's just happening with my laptop. I NEED to be able to print my emails from my laptop so I have GOT to get this figured out. Please help!

Asked by nicole37 2 weeks ago

Answered by nicole37 2 weeks ago

  • Solved

TB crashes immediately after startup - no way

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedl… (read more)

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring?

THX

Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Asked by giorgiopmg 2 weeks ago

Answered by giorgiopmg 2 weeks ago