Thunderbird Community Forum

More precisely, there is still a folder called "Elements envoyés" (French for "sent items"), but it is shown in italics and is empty despite being shown as "subscribed" in the folders list. Restarting did not help. De-subscribing and re-subscribing neither. The emails are present through the web interface or on my iPhone... It is very frustrating. Thanks for your help.

Most of the time the new mail sound does not play. I think (not 100% sure), that it does not play when a message is filtered moved.

The sound: - plays when I press the "Play" button in the Options-General. - plays when I send myself an e-mail (it is not filtered). - file is a small 46 KB wav file.

Windows 10 Pro 64 bit. Lots of memory & storage.

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

Importing A file (that contains lots of contacts) results in displaying same number of icons but with absolutely no data in them.

Windows 10 64 bits - French 4 Go Ram

I tested both 64 and 32 bits versions of TB and 60.2.xx 64 bits Used to work last year (Jan 2018) Also tried with a fresh export from contatcs ; no luck Tried to use CardBook : Woks fine but does not create groups (or could not find).

Help appreciated

I've used Thunderbird as client for multiple email addresses for years. Over last weeks I started getting sudden crash and crash report screen after completing an email send (with file attachment). The problem seems now to have worsened - when I pick a file attachment using the file picker - Thunderbird crashes - every time. Strangely, on occasion MS Excel starts up immediately after the crash, or I get a "there's a problem with Office" screen. I have now uninstalled Office and Click-to-Run service - but no improvement. Problem still exists when I start Thunderbird with all add-on disabled. Problem does not exist when I start my windows in safemode (with network).

This is now a serious problem - can't send any attachments for my work!! Help !!

error message is "Connection to server pop3ruthnaylor.com timed out.

It's working fine on my mobile as I used stackmail.

What is the problem? and how do I fix it?

I am at a large company logged in as a guest. Everything but Thunderbird works just fine.

Thank you for any help you can offer.

I set a master password for my ThunderBird. At startup of ThunderBird, two or three (mostly three) prompt windows of entering master password come up together. I have to deal with all of them before using ThunderBird.

The problem seems to be long lasting (since Sept 2018, I think) and is cross-distribution (I have this problem on both Manjaro Linux and Arch Linux and both KDE and Deepin DE). Maybe it has been on bugzilla but I failed to find it.

Hello, I followed the instructions to "Switch from POP to IMAP account" but I have a some concerns about the result. After activation of the new account, only "Inbox" and "Trash" folders were created on the client. Then I followed the instructions to Subscribe all the missing folders and first time I subscribed all of them. Then I noticed that there were two "Trash" folders, but only one of them was synchronized with the server. So I unsubscribed the Trash folder that was not synchronized. Is it correct? What is this second Trash Folder? Looking at the folder structure that has just been created for the new IMAP account on the client , I noticed that all the special folders (Sent, Draft, Spam, Trash) are contained in the Inbox folder, whilst for the old POP3 account (and two additional POP3 accounts) they were at the same level of Inbox. Is this the normal expected behavior for an IMAP account? I attached a picture with the folder structures. Thank you in advance.

My problem is that Thunderbird has a fault with displaying the message list. I have four separate email accounts set up. When I click on an inbox all I can see is pink and white diagonal stripes where the list of messages should be displayed. However, on one of the accounts it shows a small selection of emails that were the result of a search I did just before the problem. I can fix this by going to the inbox properties and clicking 'Repair Folder' but if I click on another mailbox and go back to the first one I have the blank list (or the search list) again. Is there a way to fix this? It's been working up to a day or two back.

I am trying to copy all the emails from one Local Folder to an IMAP folder. In the Local Folder, there are 4430 emails. However, when I copy all them to the IMAP folder, I end up with 4424. I can't understand why. Anyone have an idea? Thanks for your help.

See attached screenshots. First one is of Local Folders, second one is of IMAP folder.

When I search, Thunderbird does NOT tell me which folder the email is in.

There is what purports to be an answer to this question, but when I tried to respond to it, it said I need to login and when I tried to login, then it lost that page and i can't find it again.

Anyway, that answer does NOT work. It said to select the email address folder and then any email in that folder. Then run three horiz lines search, check search sub-folders then fill in the search criteria... BUT

a) there's NOT an option to chose ANYWHERE within the email, so you need to individually select subject, body, from AND to. this is the first problem. Then

b) even when I've done this, it only searches within that email address or that folder. Now I have six email addresses and a Local Folders folder with a dozen sub-folders so total of maybe 46 folders! Performing such a search 46 times or even just 7 times is NOT viable.

Putting the search string into the existing search box does list the emails with that text string. Thunderbird urgently needs to be updated to also report THE SUB-FOLDER each email answer is in...

Recently the email composing function has ceased working in Thunderbird (ver 65.0b3 (32-bit)). Other functionality also recently changed ie clicking the get messages button no longer downloads new messages so we now have to select Get all new messages from the drop down arrow attached to that button. We are only able to type in the email body text area when replying to messages but not when we compose a new message from scratch. The compose new message screen allows us to put in send from and send to as well as type a subject line but doesn't allow us to click in the body text area. If I update the subject line and then tab to try and get to cursor to move to the body text area, all that happens is a dotted line border shows around the body text frame box. I have tried safe mode without addins and removed silverlight but nothing has changed. My wife said she accepted some update a few weeks ago but can't remember what it was for. I will attach a screen shot of the compose page to assist in helping resolve this issue. Thanks

This error comes immediately when sending the e-mail to Rabobank via Thunderbird. When sending the same mail via Webmail KPN, things are going well. The problem is therefore NOT at Rabobank, but at some institution of my own Thunderbird. Is there perhaps someone who knows something more about this and could help me?

I noticed that many of my recipients are seeing junk characters in my emails. I have taken a look at the raw bytes and I think I know what is going on.

MIME headers and HTML head elements being sent:

Content-Type: text/html; charset=windows-1252 Content-Transfer-Encoding: 8bit

<meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> The body is encoded correctly in windows-1252 encoding. Everything looks correct, so what's the problem? Here's my theory: The recipient sees the MIME header. Because it is encoded in windows-1252, it converts the HTML content to UTF-8 but of course the meta tag will still *say* it is windows-1252. Basically, having two headers at different layers specifying window-1252 encoding is causing the recipient to doubly decode the HTML body. I think what we need is some way to make the HTML 7-bit friendly. Convert all non-ASCII characters to numerical entities like  . That way charset conversions can be done at the MIME layer without corrupting the HTML. Is there an option for this in Thunderbird? I poked around in Settings but couldn't find anything.

With the latest upgrade there is now a problem editing in Write mode. I place the cursor where I want to paste text, but Thunderbird pastes the text in the line BELOW. Not only is the text now in the wrong place, the integrity of the next paragraph is compromised. It takes another cut, paste, and then add space for the paragraph.

Editing used to work perfectly. I hope you will fix this. It is very annoying and time consuming.

I have found that Windows Defender, for better or worse, does not play well with Thunder 64.3 and later and often causing freezing and glitches while using Thunderbird. I then found that users can add exclusion folders to Windows Defender, but when trying to explore the directories to get to my profile, Windows Defender cannot see the relevant directories once I get to C/Users/<Username> - I'm not sure how to add the directory in an attempt to isolate the problem. Does anyone have any suggestions?

After both updates to Thunderbird and Windows 10 Thunderbird crashes immediately upon launching. I do mean I cant get past trying to launch it!. I get a Windows 10 blue screen with the message "IRQL not less or equal". I have to shut down and restart the computer each time. I figured out how to get into safe mode and Thunderbird works just fine there. Really like Thunderbird and have used for years and have never had this happen. I have no other problems with anything else except this issue as a result of the Windows and Thunderbird updates. I don't which of the two is causing the crash? I disable all the add ons while in safe mode and made them permanent but this had no effect. I was going to uninstall and reinstall but I don't with if this will destroy all my many important folders which are very important to me.

I get the following error for some emails: An error occurred during a connection to www.xxxx.com:443 Cannot communicate securely with peer: no common encryption algorithm (s) (Error code: ssl_error_no_cypher_overlap)

Could anyone offer a tip on how to remedy this?

I am using IMAP. AT&T (Yahoo) is my ISP. I just recently changed my password, not sure if that is causing problems. I am using Windows 7.

After composing an email, I try to send it. What I get is a popup saying Login to Server failed. See the uploaded image. The popup has three choices: Retry, Enter New Password, Cancel. When I click either Retry or Enter New Password, the popup just reappears, no matter how many times I click on Retry or Enter New Password. If I click on Cancel, the sendmail completes by making a copy of the email and putting it in my Sent folder.

Suggestions?