Showing questions tagged:

Personal Address Book import created a second Address Book instead of importing into the default Personal Address Book. How do I merge the import into default?

In Thunderbird, Address Book, I selected Tools and Export and saved my Personal Address Book as a LDIF file. I went to my new computer and opened the Address Book in Thun… (read more)

In Thunderbird, Address Book, I selected Tools and Export and saved my Personal Address Book as a LDIF file. I went to my new computer and opened the Address Book in Thunderbird, highlighted the folder Personal Address Book (default) and clicked on Tools, Import. The old Personal Address Book didn't import into the default Personal Address Book on the new computer but instead a new address book called Personal Address Book was created. How do I get my old Personal Address Book to be in the default Personal Address Book and not in a second Personal Address Book? As the original (empty) Personal Address Book on the new computer is the default it can't be deleted so I can just delete it and keep the new one.

Archived 1 280

Once I get email on Thunderbird I can no longer get it on other devices - still on gmail's server.

Gmail is my pop server. Once I get email on Thunderbird I can no longer get it on other devices, however it is still on gmail's server. I can retrieve gmail using Thunde… (read more)

Gmail is my pop server. Once I get email on Thunderbird I can no longer get it on other devices, however it is still on gmail's server.

I can retrieve gmail using Thunderbird just fine. It is set to leave email on the server, which it does. After I retrieve email using Thunderbird I can still access the email using gmail, however mail will no longer appear on any other device (iPhone, etc.) that I check email on.

It seems that checking email on Thunderbird keeps any new email from appearing on any other device - even though it is not deleting the email from the gmail server since I can always see the email using gmail.

Any assistance will be greatly appreciated.

Archived 10 277

Thunderbird makes new folders without authorization (using pipe symbol)

Hello, I was playing around with new message filters and reorganizing my messages. After making a new filter thunderbird started making new folders that I've previously d… (read more)

Hello, I was playing around with new message filters and reorganizing my messages. After making a new filter thunderbird started making new folders that I've previously deleted. Now I can't delete them, because after opening thunderbird folders still exist and even more, they multiply. I've tried deleting them, deleting old filters, running without them, making new ones - all to no avail. Did anybody had the same issue?

Archived 1 124

Troubleshoot: Setting up new email account successful but no folders except Inbox load and program hangs

I have set up several accounts in Thunderbird and am not experiencing any problems with any of them at this time. I just set up two new (existing in email provider, Hawk … (read more)

I have set up several accounts in Thunderbird and am not experiencing any problems with any of them at this time.

I just set up two new (existing in email provider, Hawk Host) email accounts in Thunderbird which accepted the settings and added the two new accounts to my list of accounts. The 'Inbox' folder appearded but no other folders as they usually do. A rotating blue circle, indicating it is hanging, just continues and nothing else happens.

I then tried to send an email from a different account to the problem account which showed it was successfully sent but the email did not show as received in Thunderbird. It did show in the online webmail platform.

I then tried to send an email from the problem account to a different recipient account. Thunderbird showed that it was sent successfully but could not save it in the 'Sent' or 'Drafts' folder as they are not populated for the problem accounts.

The email did appear in the Thunderbird account for that recipient account.

I am completely baffled. Please help!!

Thank you.

Archived 1 132

Why is the FROM email address changing when I reply to people?

I have multiple email addresses. I save and move all emails to one email address. When I reply, the "FROM" address always defaults to that email address in which I am sa… (read more)

I have multiple email addresses. I save and move all emails to one email address. When I reply, the "FROM" address always defaults to that email address in which I am saving the emails. So for example, if someone emails me at email1@email.com and I save that email in email2@email.com, then later respond to that email, it uses email2@email.com as the "FROM" email.

Shouldn't it reply using the ORIGINAL email address?

Solved Archived 6 445

Thunderbird 60.5 British English dictionary randomly marks /correctly/ spelt words as wrong. {Edit to correct version from 65 to 60.5}

Hi, All in the subject really. The British English dictionary is randomly marking correctly spelt words as wrong. I tried adding Marco Pinto British English dictionary, w… (read more)

Hi,

All in the subject really. The British English dictionary is randomly marking correctly spelt words as wrong. I tried adding Marco Pinto British English dictionary, when that made no difference I tried the one it forked from. That wouldn't even install! It only works with the default US dictionary which is a pain as /it/ marks words wrong just because Americans spell some words differently.

I've tried researching and all I found as people with earlier version but similar problems.

Kind regards,

Julian

Archived 2 145

Another application is attempting to send mail using your user profile. Are you sure you want to send mail?

I email quotes from Peachtree Accounting using Thunderbird as the email client. All was working fine until this morning. When sending a quote with an email address in t… (read more)

I email quotes from Peachtree Accounting using Thunderbird as the email client.

All was working fine until this morning. When sending a quote with an email address in the contact record in Peachtree, Thunderbird would open the default email profile with the customized signature content from the profile and the email would be addressed properly. I could customize the body of the email and send it.

If there was no email in the contact record in Peachtree, the same thing would happen except I would have to type the email address, customize the email and press send.

Now when I email from Peachtree, I get a popup that says "Another application is attempting to send mail using your user profile. Are you sure you want to send mail?" When I press OK the popup closes but Thunderbird does not open a write window for editing, nor is the email sent.

Any idea what changed?

Archived 17 169

cannot clear quick filter search parameter in Thunderbird

I cannot clear the contents of the filter on my inbox. I clear it, close TB and reopen and the filter search text is always there. Running latest version. I did do a back… (read more)

I cannot clear the contents of the filter on my inbox. I clear it, close TB and reopen and the filter search text is always there. Running latest version.

I did do a backup of my inbox to restore old emails and then again to restore to my current data. Have done this before but not with the current issue.

The parameter does not appear to be saved in an editable file - as far as I can see...

Suggestions appreciated. Thanks.

Archived 1 118

giant checkmark - missing font?

I'm seeing a huge checkmark in the Subject of one email in the message list view. (see attached screenshot) I've had a similar problem in the past which was solved by ad… (read more)

I'm seeing a huge checkmark in the Subject of one email in the message list view. (see attached screenshot) I've had a similar problem in the past which was solved by adding EmojiOneMozilla.ttf to /usr/lib/thunderbird/fonts. I suspect that I need another font - does anybody know which one and where I can get it?

Archived 1 58

Thunderbird folder column dissapears after a split second from starting the email client.

See attached screenshot. I combine the two events in the same screenshot. The left hand side folder column dissapears after a split second from opening Thunderbird, and … (read more)

See attached screenshot. I combine the two events in the same screenshot. The left hand side folder column dissapears after a split second from opening Thunderbird, and I can't get it back.

This problem just started from today.

When using view->folder, then all folders are ticked ok, but folders still doesn't show. Johannes

Archived 1 65

compose an e-mail then the window starts outside screen boundaries how can i prevent this on Windows 10?

Clicking on Compose or reply and even creating a calender item the window that should appear is not shown. I found it outside the screen and it was very small. Bij moving… (read more)

Clicking on Compose or reply and even creating a calender item the window that should appear is not shown. I found it outside the screen and it was very small. Bij moving to the thunderbird taskbar item and then with the right mouse button on the miniscreen of the compose window with maximize it is there again. usually after that none of the menubar buttons works anymore. It looks like there blocked because of the other window with is already gone. I have to restart Thunderbird for that.

Archived 1 88

Spell check is querying all plurals and other words that are correct

Until a couple of days ago my spell check worked fine but now it queries all plurals and other words that are ok eg "in parts at least had to be retyped" it marked parts … (read more)

Until a couple of days ago my spell check worked fine but now it queries all plurals and other words that are ok eg "in parts at least had to be retyped" it marked parts and retyped. It is Thunderbird version 60.4.0 and in the Add-ons it shows and in Add-ons it shows British English Dictionary (Marco Pinto) 2.69 which I added to try to fix this.

I am pretty basic at computer skills!! Thanks Richard

Archived 1 56

Can't send email. Receive fine.

Seemingly suddenly I cannot send email using Thunderbird. There have been no recent configurational changes. There are several computers in the home. I can log onto th… (read more)

Seemingly suddenly I cannot send email using Thunderbird. There have been no recent configurational changes. There are several computers in the home. I can log onto these and send email. The issue appears to be localized to my desktop. I can send/receive email from my desktop using Gmail directly, but when using Thunderbird sending (SMTP server) times out.

Mail provider: Gmail ISP: Google Fiber Firewall version: Windows defender AV software/version: AVG (free) 19.1.3075 (31Jan2019) Op sys: Windows 10 TBird ver: 10.5.0

Description: Google Mail Server Name: smtp.gmail.com port: 465 Authorization Method: Normal Password Connection Security: SSL/TLS

Solved Archived 2 179

Why are so many common words now being flagged as misspelt in Thunderbird?

Composing an email using words like... freezer, previously, months, only, etc., and checking spelling as I type now results in them being underlined as if they're spelt i… (read more)

Composing an email using words like... freezer, previously, months, only, etc., and checking spelling as I type now results in them being underlined as if they're spelt incorrectly. This is a recent change and is most frustrating.

Solved Archived 2 71

Copy attachment from one email to paste into another?

Is there a way, either natively within Thunderbird or using a currently available extension, to right-click and Copy an attachment from one email and then paste it as an … (read more)

Is there a way, either natively within Thunderbird or using a currently available extension, to right-click and Copy an attachment from one email and then paste it as an attachment in a new message?

Archived 1 104

Thunderbird - exclude subfolders from global search index

I have a bunch of folders and sub-folders I'd like to exclude from being included in the global search index. The folders are across multiple accounts and within my loca… (read more)

I have a bunch of folders and sub-folders I'd like to exclude from being included in the global search index. The folders are across multiple accounts and within my local folders (where I have archived older mail).

For any given folder, I can select the folder in the folder pane, right click on Properties and de-select the check box "Include messages in this folder in global search results".

Is there any way to apply this globally to a folder and all its sub-folders? Or to an entire account?

Running Thunderbird 60.4.0 on Windows 10

Thanks!

Archived 1 142

Reply to: option not working?

I am configuring TB to work with protonmail.com In the account settings I've specified the reply-to address, which is different from the protonmail.com address. Yet when … (read more)

I am configuring TB to work with protonmail.com In the account settings I've specified the reply-to address, which is different from the protonmail.com address.

Yet when I send a message, the reply-to is still the protonmail address.

Could someone tell me what I'm doing wrong?

many thanks

Archived 1 96