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Another application is attempting to send mail using your user profile. Are you sure you want to send mail?

  • 27 replies
  • 3 have this problem
  • 1180 views
  • Last reply by Jczolko

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I email quotes from Peachtree Accounting using Thunderbird as the email client.

All was working fine until this morning. When sending a quote with an email address in the contact record in Peachtree, Thunderbird would open the default email profile with the customized signature content from the profile and the email would be addressed properly. I could customize the body of the email and send it.

If there was no email in the contact record in Peachtree, the same thing would happen except I would have to type the email address, customize the email and press send.

Now when I email from Peachtree, I get a popup that says "Another application is attempting to send mail using your user profile. Are you sure you want to send mail?" When I press OK the popup closes but Thunderbird does not open a write window for editing, nor is the email sent.

Any idea what changed?

All Replies (7)

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I think that the latest "fix" to MAPI basically broke it. From the What's New Notice:

What’s New

   fixed    Crash when using "Send to > Mail recipient" on Windows under some circumstances (MAPI interface)
   fixed    UTF-8 support for MAPISendMail
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The current fix does not fix the problem.

Now when I attempt to send an email from an application, Thunderbird at least opens.

However the signature file for the default email account does not enter text into the body of the email and when I hit send, the email is not sent and an error message appears.

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Here is how I got the MAPI function to work in TB 60.5.2: download the full installer from here, install over your existing installation, restart the computer.

https://bugzilla.mozilla.org/show_bug.cgi?id=1530820#c30

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Peachtree? Using ms access

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The problem happens from any app that is set to email using a default email client. The problem happens with MS Word.

I'd like to go back to a previous version but every time I do that, it updates to the latest - even when I turn auto update off.

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joevar said

The problem happens from any app that is set to email using a default email client. The problem happens with MS Word. I'd like to go back to a previous version but every time I do that, it updates to the latest - even when I turn auto update off.

If you can't send a file from any app, no matter which email client is the default, then the MAPI function on your system is broken. It's a common problem, and there's no single solution (as a quick web search will reveal).

If TB doesn't respect the update setting in Options, make sure you don't have a security program that includes a program update option. I believe this is present in some products such as Kaspersky, Avast etc.

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How do i get a previous vrsion

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