Thunderbird Community Forum

Hi Thunderbird Team,

Have recently encountered a problem with sending Virginmedia.com e-mails with Thunderbird. I was able to send e-mails up to 03 October but unable to send from 04 October. Mail account setup with Thunderbird defaults.

Windows edition: Windows 11 Home Version: 24H2 Thunderbird version: 128.3.0esr (64-bit) Outgoing Server (SMTP)

 Description: clarkrt@virginmedia.com 
 Server Name: smtp.virginmedia.com 
 Port: 587 
 User Name: clarkrt@virginmedia.com 
 Authentication method: normal password 
 Connection Security: STARTTLS 

I can send e-mails from within VirginMedia https://mail.virginmedia.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX

I can send hotmail and gmail e-mails from within Thunderbird

I use Thunderbird because it gives me the convenience of seeing all my e-mail accounts on one page without having to log in to virgimedia etc individually.

Hope someone has the answer.

Richard Clark 07/10/2024 PS. have been advised this is not a 'bug'

Hello I received always this message when i want to put my email address on mozilla thunderbird : The current comand did not succeed. The mail server for account for netasa33@outlook.com responded: User is authenticadet but not connect . Why is this error ? Let me know

I currently subscribe to six newsgroups, all under the same news server. The way things normally work, when there are no new messages for a particular group, the name of the group appears in my list unbolded and in black. When a new message comes into a group, the name changes to blue and bolded and a number appears to the right of the name in a blue circle indicating the number of new messages. When I click on the newsgroup, I can see the new messages because they are bolded, and when I click on the individual unread messages, they change to unbolded. At that point, the name of the newsgroup changes back to black and unbolded and the number goes away. That’s the way it works for five of the six newsgroups on my list.

But recently the sixth newsgroup has been behaving differently. It used to work just like the others, but recently it started doing something different. Again, if there are no messages, the name of the group is in black, unbolded. But for this group only, when a new message comes in, the names of the group changes to blue and bolded but no number appears to the right. This time, when I then click on the newsgroup, no messages are bolded and I have to figure out based on dates and times or my memory of the messages which ones are new. When I click on the new messages (and I'm not sure if it's one or all of the unread), the newsgroup color in the listing changes back to black and unbolded.

At first, I thought this was just some weird one-time thing, but it is now happening every time a new message appears in just that group. I have tried repairing the folder but it does not good. Any idea what's happening?

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

Hello from Canada; All emails in "Inbox" are now listed in a scrambled order - new email coming in is positioned roughly in middle of stack, not at the top. Incoming emails not loading in chronological order - OK until last week.

Next day, they are not there at all - found them under "All Mail". Tried to move them back to "Inbox" - but they would not transfer and stay there.

Something has changed. Thank you,

  WSJ

Hello, Thunderbirders -

Much prefer Thunderbird bird to Outlook, but now dealing with an significant issue and hoping for help!

Our domain & mail server (HostGator) was recently subjected to an offshore cyber attack that hamstrung more of their clients than just ourselves. During the resolution, the HostGator tech was obliged (so he says) to wipe all our previous messages and essentially start the account all over again, so when I logged in to Thunderbird with the new password, eight (8) years' worth of e-mails were gone; they no longer exist on HostGator, and they themselves don't have any of them backed up :(

However, I have Thunderbird also running on a second computer on which I have not yet logged in with the new password; all the e-mails (at least the message titles) are still showing, and I am not attempting to open any of them while online. So my question is, does Thunderbird have any folder, perhaps not readily apparent, where copies of these messages still exist and may be recovered, absent pinging the host server? None of them were archived; they're all in my Inbox.

If no such duplicates exist anywhere off the server, can I create a secondary Thunderbird account to run on both my primary and secondary computers to send/receive along side the previous account, which can in some way be prevented to communicating with the host? Any suggestions would be greatly appreciated.

Thanks!

I have a problem when using the "Print Ng" extension in Thunderbird. When I try to print an email with an attachment, images that are part of my HTML signature appear in the "attachment" section and they repeat with every reply in the email thread. As a result, the "Attachment" section looks cluttered.

in the older TB for a loooong time, adr book and inbox showed up under WINDOW item new TB changed that and sometimes shows under TOOLS menu but in inbox it doesn't in compose/edit window it shows. See attached

It appears as if Thunderbird has changed the layout on emails that are deleted. In the past, I would just enter a name of a sender in the search box, and a list of all inward/outward emails to/from that person would display. Now, there is a box at the top of the screen where you enter the name...all this does is bring up a list of suggestions with an email address...not the emails??? Can anyone help please?

When i delete any message, TB get unresponsive. It couldn't show any other messages but shows blank screen when try any folder. All folders become clear with no any message inside.

I should restart the TB to be able to access again the folders and messages.

Can anyone support to fix ? or what could be the reason for this issue ?

I just ran a couple updates and now every time I open Thunderbird, Firebird opens also. On the ad screen to donate. This never happened until now. It is annoying since it opens over Thunderbird. How do I get it to stop? I do use it as my default browser, but when I want it. Thanks.

Thunderbird Desktop recently upgraded to Version 128.3.0esr (Released October 1, 2024) and now my inbox folders are showing both read and unread messages and I can no longer find the button to switch to only show the unread messages.

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

Why is changing column width so complicated and buggy under 128.3. Nebula on Mac?

simply want to enlarge From column - before Nebula - just do it. Now, pain in the back - only lets you do a bit and moves everything else and still doesn't let me do what I used to do. What a mess they made out of a great program !

I have two iCloud mails in Thunderbird. The older one runs great. For the other new one - same settings - mails sent often appear totally blank in the sent folder. Going to the iCloud webmail, sent messages appear totally normal and mails are sent to destination without any problem. I tried everything, no avail. Also weird is I have two "sent" folders (for no clear reason). Both have this issue, not always. See screenshot of iCloud webmail.

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could use Thunderbird and set up a POP3 account on Thunderbird with the option to leave emails on the server. It downloaded only the Inbox, not the subfolders. I read on the Forum that that is what happens with POP3. My understanding of IMAP is that I don’t get the actual email on Thunderbird, because it stays on the Comcast server.

Is there a way to download all those emails and folders to Thundebird (to keep) and then delete them from Comcast? I don’t plan to use the Thunderbird client for my day-to-day email, simply to store the last 10 years of email.

I have tried to research the forum articles so that I don’t bother anyone needlessly, but can’t find an answer. Thank you.

I have five email accounts defined on a hosting service. On my computer in Thunderbird I have my main account on the left side followed by one of the other five. Then comes Local Folders and two more email accounts. I can retrieve email into my personal account and the one above Local Folders. I can't retrieve into the other two accounts. My wife's computer has HER personal account and one of the ones into which I can't retrieve. She can't retrieve into that one either. I have checked details of the definitions of the accounts on the hosting service and in Thunderbird on both of our computers and can't find anything different on the accounts that don't retrieve mail. I have an Android tablet running the K9Mail client and have my personal account and one of the problem accounts defined. I setup the other problem email account there and got complaints about it not being from a trusted site. I went ahead anyway, went to my personal account and sent a message to the new problem account and was able to go to that account and retrieve the message. What am I missing?