Thunderbird Support Forum

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. How the heck do I get them back? They aren't in trash, and I can't directly recover the messages from Yandex Mail. Some of those emails are important to me, so do be quick.

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

I just got a new computer and copied my Thunderbird profile from the old computer to replace the default profile created on the new computer. my tag show in the context menu, but none of my messages are tagged. how can I move the tagging information? where are they stored? Thanks.

User recived forwding email with attachment of eml format. When open this eml which not display correctly. Look like not recongize the html format. This attachment sent to other user and open on their thunderbird was display correct.

Any idea and option can do? Also we found that happend on inbox only of problem user. When we try to open the forward email copy on sent item, the eml email are display correct.

I updated Thunderbird to 102.0 without issue. A couple of updates later, I have102.5.0 installed and can't send email.

I either see the Send button dimmed, which means send is disabled, or the Send button appears normal but clicking it produces no effect - no email is sent. Trying to send with several different GMail and Microsoft Exchange accounts all has the same result.

I have tried

• checking SMTP settings (all fine)
• restarting Thunderbird
• restarting my computer
• reinstalling Thunderbird
• reinstalling Thunderbird 102.0
• sending from the same account(s) using webmail (this worked)
• sending from the same account using another email client (this worked)

Clearly the issue is with Thunderbird, but I can't find any help item that covers this topic. Would much appreciate help or advice.

My setup:

• Thunderbird 102.5.0
• Macbook Pro M1 with Monterey 12.4

Hello there need a little help , my computer was doing strange things and i was needed to reinstall windows , now i am setting up thunderbird again but i don't what i am doing wrong. here i attach 3 pictures , with my setting please let me know why is wrong , why the spam/function is not automatic doing his job

Hello, the trouble is, I have installed the new mac "os monterey 12.6.1" an now is the nice application of the dock symbol adjustment missing. I never new messages incomes.

I already have adjusted the dock symbol adjustment but without any success.

So what can I do now???

Regards Andree

When I upgraded from 101 to 102 on the first restart TB "Lost" several folders and some filters were disabled (referring to those folders.)

The folders appeared in the folder list on the next restart but mail for them was not filtered correctly and a msg "Folder not found" displayed (not exact text).

Restarting TB the folders were found but the filters not reactivated.

Richard

Problems after Thunderbird to version 102

After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that's easy to fix) c) there are new empty folders with strange names ("e78s4d3"). d) some filters no longer recognize folders

How can I recover bookmarks with open tabs?

By the way, I found that changing the setting:

Start> Settings> Time and language> Region and language> Administrative language settings> Administrative> Language for non-Unicode programs> Change the system locale.

to another language because Thunderbird crashes completely. The program cannot even find a folder with emails if the user has letters from alphabets other than English in his name. Just change the language, restart your computer and Thunderbird doesn't work.

(I didn't think Thunderbird was using the settings for non-Unicode programs)

I often save web pages in mhtml format and send them to e-mail recipients.

One thing that irks me no end is that Thunderbird insists on displaying the mhtml page in the body of my e-mail, inevitably totally screwing up the formatting and making my e-mail practically illegible.

My work-around has been to put the mhtml into a zip file to prevent this from happening. But the last time I did this, the recipient was unable to open the zip file. It seems to me there ought to be something in Settings that will allow me to prevent Thunderbird from inserting an attachment into the body of my e-mail. An attachment is an attachment. It should not automatically insert itself into the body of my e-mail text.

Is there a way to do this?

Thank you,

Dandelion

The Thunderbird Trash folder is no longer deleting emails; you can empty the folder but the Trash folder simply "recycles" to the Inbox! This is having a disastrous effect on my Plusnet account where the limit is 1GB I spent hours deleting emails on Thunderbird only to find that nothing has been achieved to get me back under the 1GB limit I can't access the Plusnet Inbox because it's too full, so I can't delete from there either

Hi, I have attached an image below. please check.

I keep getting error messages "Authentication failure while connecting to server imap.gmail.com"

I have reinstalled the app twice but still facing the same issue.

I have allowed cookies aas well but still getting same error.

Earlier, the issue was like once a week. Now it happens every hour.

Please guide.

Thanks

When files are automatically moved to the trash folder, frequently the file shows up a dozen times or more. most indicate they are read a few don't. How do I stop this from happening? I don't want them to be automatically deleted as some are ones I want to read

Hi,

I recently made a change to the domain where my email is hosted. I forwarded my GoDaddy domain to a new WordPress website, but now I can no longer send/receive emails in ThunderBird. I changed the DNS in WordPress and they told me to reach out to you and make sure I have all the entries I need to make sure everything is working properly. Can you assist? I've added a photo of my DNS below.

Thanks, Jeff

Some background, I was receiving a lot of duplicate emails. Sometimes I would get a dump of a thousand or more old emails at a time, my provider, Dreamhost, suggested I switch to IMAP from POP. That solved the duplicate email problem.

But I noticed many emails arriving as read, my Dreamhost suggested I revert to POP accounts on other devices to avoid marking emails read when I view them on those other devices.

Now, when I view emails on my desktop, many appear as as already read even though I have not read them elsewhere. It seems almost random.

Because of the large volume of email I receive each day this is very confusing.

Any suggestions?

Thanks.

I've seen a couple of posts asking about how to sort identities for a particular account. Since these threads are archived, I can't reply to them.

So here's my Python script for doing just that, in case someone needs the same thing in the future:

https://gist.github.com/huyz/6128fa639f0d028c1cbd414936b3786d

After upgrading my calendar color coding changed. It now displays the color of the calendar in each event and a thin strip of color for the type of event (busy, follow up, etc). Please see the before and after image in the "add images" section (file: calendarChange.png). I want to go back to the original display but cannot find a setting.

Can anyone help? Thanks