Will you fix the error between FF27 mac, Silverlight and Netflix, (FF26 works) and or the error in "About Firefox" that ALWAYS install the new version?!?!
(personal information (password) removed by moderator. please see Mozilla Support rules and guidelines -m)
First off, your "password" field (in the registration form) will not work with the password *****; which is legal by your definition. You guys are really sliding. Your work is beginning to suck, your inconsistent and you make a lot of mistakes, maybe you should take a breath and aim for a stable platform instead of adding new bells and whistles every 15 minutes. I am very sad about where you product as gone recently.
This problem (see your question line above) has finally upset me so much that I am taking time to let you know about it.
If you go to the "About Firefox" window in OS X, say to JUST check the version of the software; it will ALWAYS update. In this case from FF26 to FF27. This is irregardless of what the update is set to in the preferences! And of course this makes Netflix none functional as it (netflix) generates an error indicating Silverlight needs to be uninstalled and reinstalled. However, what need to be done is for FF27 to be trashed, and FF26 to be reinstalled.
Please, if the product is not stable it is not usable, period.
Modified by mjb
Chosen solution
You can check for problems with preferences.
Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
Try this > In about:config check the settings for these prefs and reset by double clicking if any are true (this is to stop the automatic updates)
app.update.auto - false app.update.enabled - false app.update.silent - false
You said:
First off, your "password" field (in the registration form) will not work with the password *****; which is legal by your definition.
Can you elaborate more on what you are talking about? Does your existing password not work on this site (support.mozilla.org) or is it something else?
Read this answer in context 👍 0All Replies (1)
Chosen Solution
You can check for problems with preferences.
Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
Try this > In about:config check the settings for these prefs and reset by double clicking if any are true (this is to stop the automatic updates)
app.update.auto - false app.update.enabled - false app.update.silent - false
You said:
First off, your "password" field (in the registration form) will not work with the password *****; which is legal by your definition.
Can you elaborate more on what you are talking about? Does your existing password not work on this site (support.mozilla.org) or is it something else?
Modified by mjb