Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

program will close automatically when i write a e-mail for few second. And error message will pop out

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by Matt

stu_kty
stu_kty
more options

Once i reply/write a e-mail, the thunderbird program will pop up a error message as below and we can restart or close thunderbird program. Please help how to fix this problem.

AdapterDeviceID: 0x0046 AdapterVendorID: 0x8086 Add-ons: en-GB%40dictionaries.addons.mozilla.org:1.19.1,lookout%40aron.rubin:1.2.13,%7B25A1388B-6B18-46c3-BEBA-A81915D0DE8F%7D:1.7.8.5,%7B2ab1b709-ba03-4361-abf9-c50b964ff75d%7D:1.6.12,%7B8845e3b3-e8fb-40e2-95e9-ec40294818c4%7D:0.9.11.2,%7Ba300a000-5e21-4ee0-a115-9ec8f4eaa92b%7D:0.3.9,%7B1A2D0EC4-75F5-4c91-89C4-3656F6E44B68%7D:0.6.3,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:1.6,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:2.6.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:24.5.0,openmedspel%40e-medtools.com:2.0.1,en-US%40dictionaries.addons.mozilla.org:7.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1 AvailablePageFile: 3513556992 AvailablePhysicalMemory: 873574400 AvailableVirtualMemory: 3859877888 BuildID: 20140424091057 CrashTime: 1399003549 EMCheckCompatibility: true Email: garykwok28@gmail.com InstallTime: 1398964118 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 150a10cf, AdapterDriverVersion: 8.15.10.1995

ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 536 StartupTime: 1399003524 SystemMemoryUsePercentage: 72 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 24.5.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 服務提供者 : 2 : 1 :  
RSVP TCP 服務提供者 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 服務提供者 : 2 : 2 :  
RSVP UDP 服務提供者 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 :

報表中另包含程式錯誤關閉時的狀況資訊。

Once i reply/write a e-mail, the thunderbird program will pop up a error message as below and we can restart or close thunderbird program. Please help how to fix this problem. AdapterDeviceID: 0x0046 AdapterVendorID: 0x8086 Add-ons: en-GB%40dictionaries.addons.mozilla.org:1.19.1,lookout%40aron.rubin:1.2.13,%7B25A1388B-6B18-46c3-BEBA-A81915D0DE8F%7D:1.7.8.5,%7B2ab1b709-ba03-4361-abf9-c50b964ff75d%7D:1.6.12,%7B8845e3b3-e8fb-40e2-95e9-ec40294818c4%7D:0.9.11.2,%7Ba300a000-5e21-4ee0-a115-9ec8f4eaa92b%7D:0.3.9,%7B1A2D0EC4-75F5-4c91-89C4-3656F6E44B68%7D:0.6.3,%7B847b3a00-7ab1-11d4-8f02-006008948af5%7D:1.6,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:2.6.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:24.5.0,openmedspel%40e-medtools.com:2.0.1,en-US%40dictionaries.addons.mozilla.org:7.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1 AvailablePageFile: 3513556992 AvailablePhysicalMemory: 873574400 AvailableVirtualMemory: 3859877888 BuildID: 20140424091057 CrashTime: 1399003549 EMCheckCompatibility: true Email: garykwok28@gmail.com InstallTime: 1398964118 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 150a10cf, AdapterDriverVersion: 8.15.10.1995 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 536 StartupTime: 1399003524 SystemMemoryUsePercentage: 72 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 24.5.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 服務提供者 : 2 : 1 : RSVP TCP 服務提供者 : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 服務提供者 : 2 : 2 : RSVP UDP 服務提供者 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 : 報表中另包含程式錯誤關閉時的狀況資訊。

All Replies (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

duplicate question https://support.mozilla.org/en-US/questions/998036?esab=a&s=&r=0&as=s